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Webranking

Independent Italian SEO and web marketing

IT Operations & Support

System Administration +1Confirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, Italy€23k - €30k /yrIn-person

About the Job

Requirements

  • Practical experience administering systems or providing corporate IT support, including independently managing requests and priorities and involving specialists when needed.
  • Good knowledge of Windows and macOS, computer hardware, and troubleshooting, plus familiarity with centralized device management and endpoint protection.
  • Familiarity with administering Google Workspace or an equivalent cloud suite, including users, groups, permissions, and secure authentication.
  • Operational networking knowledge, including TCP/IP, DNS, DHCP, Wi-Fi, VPN, and the roles of switches, routers, and firewalls.
  • Ability to communicate with non-technical stakeholders, document work, and read technical documentation in English.
  • Ability to read and modify simple scripts in at least one of Bash, PowerShell, or Python, with attention to secure credential and data handling.

Responsibilities

  • Manage support requests and incidents through tickets, identify causes, and follow issues through resolution; maintain workstations, peripherals, and meeting rooms, including for remote workers.
  • Configure and maintain Windows and macOS computers; distribute software and updates through mobile device management tools; apply secure configurations; manage inventory, licenses, and equipment lifecycle in coordination with vendors.
  • Administer Google Workspace and software-as-a-service services, including accounts, groups, permissions, multi-factor authentication, and sharing; manage IT aspects of employee onboarding, role changes, and departures in coordination with HR and service owners.
  • Diagnose connectivity problems involving Wi-Fi, VPN, DNS, and DHCP; help maintain network equipment, monitor services, and verify backups and restores.
  • Manage endpoint updates and protection, review logs and alerts, and collaborate on incident response; apply security procedures and least-privilege and controlled-sharing principles to protect company and client information.
  • Create small scripts and use application programming interfaces to simplify repetitive tasks, checks, and account management; document changes so they can be verified and rolled back.
  • Update procedures and the knowledge base, help people use tools correctly, and propose improvements that reduce recurring issues, waiting times, and manual work.

Desired Qualifications

  • Experience with automated device configuration processes.
  • Knowledge of Google Cloud or AWS, particularly identity and permissions, virtual machines, storage, and monitoring.
  • Familiarity with Docker, Git, REST APIs, and simple integration and deployment workflows.
  • Knowledge of single sign-on, monitoring and logging tools, backup and restore, or experience supporting development teams.

About the Company

Webranking

Independent Italian SEO and web marketing

Webranking is an independent Italian agency that helps large international brands grow online by providing consulting and development in web marketing, focusing on Search and Display advertising, SEO, Web Analytics, and Conversion Optimization. It works by analyzing client goals and markets to tailor strategies across international markets, and it uses its Greenbox content publishing and eCommerce platform to publish content and manage online commerce. It differentiates itself through Google certifications, active involvement with IAB Europe and IAB Italy, a long history since 1998, and an in-house platform, setting it apart from competitors who rely only on services. Its goal is to help international brands reach more customers online and improve online performance across markets, driving growth through better visibility, engagement, and conversions.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Correggio, Italy
Founded
1998

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