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Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Bachelor's, Associate's
Las Cruces, NM, USA
In PersonRequires local travel in varying weather conditions.
Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
- Experience working with medically and socially complex patient populations, including knowledge of social determinants of health and community resource navigation.
- Strong interpersonal and communication skills, with demonstrated ability to build trust with patients, families, and clinical partners across diverse settings.
- Ability to work independently in the field with minimal daily supervision while maintaining accountability to team goals and documentation standards.
- Basic proficiency with electronic health records, care management platforms, or similar documentation systems, and comfort learning new technology tools.
- A valid driver's license and reliable transportation, with the ability to travel locally in varying weather conditions.
- Working knowledge of HIPAA and commitment to maintaining patient privacy and confidentiality.
- Ability to stand, walk, bend, assist with mobility or equipment as needed, perform heavy lifting, and travel locally in various weather conditions.
Responsibilities
- Identify patients being discharged from hospital settings who are appropriate for home health or hospice services and require transitional support due to medical or social complexity.
- Coordinate directly with hospital discharge planners, case managers, and social workers to facilitate timely and safe transitions to home-based care.
- Conduct post-discharge follow-up with patients and families to assess transition success, address barriers, and connect them with appropriate community resources.
- Collaborate with home health and hospice clinical teams to ensure continuity of care plans and alignment of patient goals across the care continuum.
- Assess patients' social determinants of health, including housing stability, transportation, food access, caregiver support, and financial barriers, and connect them with available resources.
- Provide ongoing support and advocacy for patients and families navigating complex care systems for the duration of the care episode.
- Maintain accurate and timely documentation of patient interactions, referrals, follow-up activities, and outcomes in appropriate clinical and administrative systems.
- Build and maintain relationships with hospital partners, community organizations, and social service agencies to support a robust referral and resource network.
- Participate in interdisciplinary care conferences, Joint Operating Committee meetings, and other events to represent patients' social and navigational needs.
- Track patient outcomes and transition metrics to support quality improvement efforts and demonstrate program value.
- Communicate proactively with the care team regarding high-risk patients or barriers that may affect care outcomes or patient safety.
- Educate patients and families on available services, care expectations, and how to access support after discharge.
- Participate in departmental meetings, trainings, and process improvement efforts.
- Maintain compliance with HIPAA and company privacy and confidentiality standards.
- Provide courteous, timely, and professional customer service to internal and external stakeholders.
- Use basic computer skills and technology in daily responsibilities.
- Perform other related duties as assigned to support the home health and hospice transition-of-care program.
Desired Qualifications
- An associate's or bachelor's degree in social work, healthcare administration, nursing, public health, or a related field; equivalent combinations of education and experience are considered.
- At least two years of experience in healthcare, care coordination, case management, social services, or a related field.
- Familiarity with home health, hospice, or post-acute care settings, with hospital discharge planning or care transitions experience as a plus.
- Bilingual fluency in English and Spanish.
- Alignment with the organization's mission, demonstrated through empathy, advocacy, and commitment to serving vulnerable populations.
About the company
CareM Management Services is a management services organization that provides non-clinical support to a network of senior, post-acute, and home-based care providers. It centralizes administrative, financial, HR, IT, compliance, and risk management functions so clinicians can focus on patient care. By handling these shared services, CareM helps smaller practices achieve economies of scale, access better technology, and improve revenue cycle management within a value-based care environment. Its goal is to coordinate care across settings, navigate regulatory requirements, and enhance patient-centered care across the care continuum.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Belgium
Founded
1985
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Simplify's Take
What believers are saying
- CareM updated its website in 2026, signaling active recruiting and ongoing operations.
- Its careers page lists clinical oversight, QAPI, HR, accounting, AP, and IT support.
- CareM claims 100 years of heritage and a network spanning multiple care settings.
What critics are saying
- CareM discloses no recent funding, acquisition, or partnership news, limiting growth visibility.
- MSO revenue concentrates administrative work; client churn quickly hits billing and overhead income.
- A major compliance failure at one partner taints every affiliated brand overnight.
What makes CareM Management Services unique
- CareM combines senior, post-acute, and home-based operations under one MSO platform.
- Its team page shows Jeremy Martin, Michael Hoskins, and Reynold Bunzel in key roles.
- The company serves private groups, nonprofits, municipalities, and Native American tribes.
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Benefits
Flexible Work Hours