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North American Dental Group

Manages business services for dental practices

Treatment Plan Coordinator

Full-TimeDeadline 9/15/27
$27 - $29/hr+ $2,000 sign-on bonus
Mid
New York, NY, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • At least 3 years of dental experience.
  • Experience with Open Dental is required.
  • Experience in the dental or medical field with scheduling and verifying insurance is required.
  • Experience presenting treatment plans over $10,000.
  • Ability to multitask and manage time effectively.
  • Strong computer skills and knowledge of Microsoft Office products, dental software, and the ability to learn new programs.
  • Outgoing, friendly, and professional demeanor with customer service and organizational skills.
Responsibilities
  • Greet and schedule patients, collect co-payments, present treatment plans, ensure schedules meet production goals, and develop production-goal reports.
  • Answer incoming calls using proper telephone etiquette and respond to telephone inquiries from potential patients.
  • Assist patients in prioritizing treatment and establishing scheduling and payment plans for dental services.
  • Conduct case presentation and acceptance, including chair-side treatment planning.
  • Conduct treatment plan consultations with new and existing patients to address concerns and answer questions about dental treatment plans.
  • Schedule, reschedule, and confirm new patient appointments while maintaining full schedules and office schedule flow.

About the company

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North American Dental Group

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North American Dental Group manages the business side of dental practices so dentists and their teams can concentrate on treating patients. Its network supports both general dentists and specialists, connecting local offices with centralized administrative resources. Corporate and practice support teams handle daily operations, human resources and marketing, while licensed dentists independently own and operate the affiliated practices. The business centers on non-clinical support services rather than replacing dentists in decisions about patient treatment. Founded in 2008, North American Dental Group is headquartered in Pittsburgh, Pennsylvania.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Pittsburgh, PA

Founded

2008

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Simplify Jobs

Simplify's Take

What believers are saying

  • New Castle dentists receive funded education: Refresh Dental lists 18-month practice-paid training with over 100 continuing-education credits.
  • Health savings get employer support: NADG advertises contributions up to $350 toward health savings accounts.
  • Hygienists receive structured onboarding: NADG pairs initial training with continuing education and mentorship.

What critics are saying

  • Hygiene earnings depend on production: NADG's Healthy Hygiene Program uses a production-based compensation model.
  • Toledo management work includes travel: Corner Dental's assistant office manager role requires trips between local locations.
  • The New Castle role requires five-day weeks: Refresh Dental specifies that schedule for its general dentist opening.

What makes North American Dental Group unique

  • Clinical standards come from peers: NADG's Dental Advisory Board consists of dentists from its supported practices.
  • Local identities survive group support: NADG's directory includes Aggie Dental Center and AuraSmile Dental.
  • Dentists have ownership routes: NADG's Path to Partnership and Joint Venture programs connect clinical careers with business ownership.

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