Assistant Manager - Hotel Housekeeping

The Hotel Assistant Housekeeping Manager will assist with the day-to-day operation of the overall Housekeeping Department ensuring high quality standards are met. Assumes overall control and responsibility in the absence of the Executive Housekeeper.

• High school diploma or equivalent required. 
• Individual must be highly motivated and self-directed with a minimum of three years hotel housekeeping management experience. 
• Must have working knowledge of all Housekeeping administrative functions to include scheduling, status, payroll, and other clerical areas. 
• Must have working knowledge of equipment to include floor care, carpet, marble, & granite.
• Computer software knowledge to include Word and Excel. 
• Experience in Laundry Operations helpful. 
• Must demonstrate the ability to lead, guide, direct, develop and motivate people at all levels. 
• Strong written and verbal communications are required. 
• Excellent interpersonal, customer service, team building and problem-solving skills are required. 
• Must be able to speak, write, read, and understand English, bilingual helpful (Spanish). 
• Must have the ability to calmly handle difficult situations and be willing to work any day any shift.  Must be able to get along well with co-workers and work as a team.

Additional Requirements:

• Must be able to perform the physical job duties of line employees in emergency situations. 
• Must be able to work independently and with co-workers. 
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. 
• Must be able to speak distinctly and persuasively to others. 
• Must be able to stoop, bend, push, pull, and carry up to 75 pounds. 
• Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level. 
• Must be able to tolerate cleaning chemicals, without developing an allergic reaction. 
• Must be able to operate equipment, including vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop and broom.

GAMING PERMIT: N/A 

• Responsible for the supervision and coordination of housekeeping staff and activities.
• Assists in the training, scheduling, and monitoring of housekeeping personnel.
• Maintains department equipment, coordinates the ordering of necessary supplies, and prepares required documentation.
• Advises the management of repairs or replacements necessary in assigned areas and is accountable for the cleanliness and overall condition of hotel guest rooms.