Assistant Manager

Job Description

ABOUT THE JOB

You were born to lead. You inspire those around you to consistently rise to the occasion. You have a winning personality that everyone wants to mirror. You make everything fun. You have hustle in your heart that propels the team forward. Domino's Pizza is hiring leaders like you for our Management Training Program. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us continue to grow as the #1 pizza company in the world. Don't hesitate, submit your resume to apply now!

ADVANCEMENT

Many of our team members (including our franchise owner) began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee, our stores offer a world of opportunity. Want to see a different part of the country? We own 86 stores (& growing) in Denver, Dallas, El Paso, & Los Angeles.

DIVERSITY

Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

JOB REQUIREMENTS AND DUTIES

As an Assistant Manager, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition to these core responsibilities, your duties will include:

1. Overseeing daily store operations, ensuring smooth workflow and high-quality customer service.
2. Managing and motivating team members, providing regular feedback and performance evaluations.
3. Implementing and maintaining company policies, procedures, and food safety standards.
4. Assisting in recruiting, hiring, and training new team members.
5. Monitoring and analyzing sales data, identifying trends and opportunities for growth.
6. Collaborating with the General Manager to develop and implement marketing strategies.
7. Ensuring proper cash handling procedures and accurate financial reporting.
8. Maintaining store cleanliness and organization, adhering to health and safety regulations.
9. Handling customer complaints and resolving issues promptly and professionally.
10. Participating in inventory management, including ordering supplies and managing stock levels.
11. Staffing and creating work schedules for team members.
12. Managing food costs and inventory to ensure profitability.
13. Maintaining a perfect store image and adherence to Domino's standards.
14. Providing exceptional customer service and fostering a customer-centric environment.
15. Ensuring attendance and punctuality of all team members.
16. Coordinating transportation arrangements for delivery drivers when necessary.
17. Implementing local marketing initiatives to drive sales and brand awareness.
18. Continuously seeking ways to improve store efficiency and profitability.

Your role is crucial in maintaining the high standards of Domino's Pizza and driving the success of your store. You'll need to be adaptable, organized, and committed to excellence in all aspects of your work.

Qualifications

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.