Account Executive

About AlayaCare

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you’re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

How We Work

We take ownership for outcomes and follow through. We turn complexity into useful results, pairing sound analysis with practical recommendations. We stay curious and adaptable, continuously seeking better ways of working through the responsible use of AI and technology. We look for candidates with hands-on experience using AI tools who can demonstrate how they’ve improved the efficiency, quality, or impact of their work. Above all, we work across teams, give and receive feedback constructively, and commit once decisions are made. We balance initiative with sound judgment and diligence, keeping the impact on customers, care providers, and colleagues in mind.

About the Role

As an Account Executive, you’ll drive subscription-based licensing sales within complex, mid-market accounts. You’ll independently prospect and initiate new business opportunities, working with technical and inside sales teams to convert prospects and help organizations transition from legacy software. By understanding prospective clients’ systems, business needs, data flows, and operational challenges, you’ll build trusted relationships and position AlayaCare as a preferred solution for care delivered at home, in the community, and in facilities. This role reports to the Senior Director, Sales and Strategic Accounts.

What You’ll Do

• Consistently close subscription-based license agreements each quarter to meet quota targets.

• Position and present AlayaCare’s value proposition, using business-casing tools with customers, prospects, partners, and internal stakeholders.

• Prospect and follow up on leads from marketing programs, events, and demand-generation activities; use internal programs, relationships, technology, and resources to advance opportunities and close deals.

• Engage diverse stakeholders to understand client needs, identify the best-fit AlayaCare modules and sub-modules, and drive account penetration.

• Manage RFIs, RFPs, and the sales process; manage new land accounts and support existing account relationships where applicable.

• Create and deliver compelling in-person and virtual presentations to senior leadership and clinical, financial, IT operations, and IT security stakeholders.

• Engage technical audiences—including DBAs, system administrators, developers, IT security professionals, and their leaders—and build knowledge of solution areas such as Mobile, UX/UI design, billing integration, conditions of participation, and EVV.

• Use HubSpot, Gong, and other sales systems to manage the sales process, and represent AlayaCare at industry trade shows, association events, and marketing-driven networking opportunities.

What You Bring to the Team

• A university degree, professional training, or technical program is required, with Marketing, Communications, or Business Administration preferred.

• 3+ years of documented success in subscription-based software sales; experience selling SaaS solutions to organizations with $5M+ in revenue is preferred.

• Experience with data-oriented solutions or in inside sales or presales is an asset.

• Familiarity with regulatory and compliance frameworks such as CMS, HIPAA, CoPs, and EVV is preferred.

• A solid understanding of the home care and home health ecosystem, including Medicare, Medicaid, Pediatrics, Home Infusion, and Private Duty markets.

• A track record of building strong client relationships, establishing value, and supporting long-term customer success.

• Strong communication and presentation skills, with the ability to engage senior leaders and diverse stakeholders; well-developed interpersonal skills to work effectively across teams and personalities.

• Strong problem-solving, analytical, discovery, and active-listening skills, including the ability to gather requirements and translate them into tailored solutions; ability to travel up to 20% as required.

Location and Work Model

This role is based in the Greater Toronto Area. At AlayaCare, our hybrid model includes two designated in-office collaboration days per week, Mondays and Wednesdays. Team members are expected to be present in the office on these days to foster connection, collaboration, and teamwork.

Why Join AlayaCare?

Work With Purpose

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.

Grow in a High-Trust Culture

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.

Balance That Works for You

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.

Benefits That Matter

• Equity in a well-funded, scaling company.

• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.

• Parental leave top-up and family support programs.

Inclusive by Design

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.

Ready to Join Us?

Apply today and be part of a company that makes a real difference in the future of home and community care.

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AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically you will be notified and you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to [email protected]

Expected Hiring Range 75000 - 90000 CAD