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Education First

Global language training and immersion provider

Housing Manager

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timePasadena, CA, USA$1.4k /wk

About the Job

Requirements

  • Applicants must be at least 21 years old.
  • Applicants must be legally able to work in the United States or have a work permit.
  • A university degree or relevant experience is preferred.
  • Applicants should be enthusiastic, organized, and able to lead a team.
  • Applicants should be strong communicators and able to work independently with little oversight from a manager.
  • Applicants should be decisive and able to act quickly and make informed decisions.
  • Applicants should be passionate about customer service and quality.

Responsibilities

  • Assume overall responsibility for the smooth running of the residence and ensure a high level of customer service and student satisfaction.
  • Plan and manage arrivals and departures.
  • Allocate accommodations to students and EF staff and keep accurate records of rooming assignments.
  • Ensure accommodations meet high standards of quality, cleanliness, and comfort.
  • Manage a team of Residential Advisors in daily operations and tasks.
  • Manage room keys and linen exchange.
  • Liaise closely with catering and residence suppliers.
  • Calculate daily catering requirements and ensure consistently high-quality meals.
  • Coordinate damage checks and collect compensation.
  • Create staff rotations for meal and night duties.
  • Assist the Campus Manager with student welfare and discipline.
  • Respond to problems and emergency situations.
  • Work during the summer as Housing Manager and manage a team of international staff.

About the Company

Education First

Global language training and immersion provider

EF Education First provides international education services focused on language learning, academics, and cultural experiences. It operates schools and immersion programs in 107 countries, with about 500 schools across 53 countries, delivering both on-site and online education. EF Corporate Solutions offers professional language training for business and government, accessible online via the EF Efekta cloud-school and offline through executive centers in Boston and Cambridge. The immersion programs for executives combine tailored, one-to-one English instruction with blended learning, including ongoing access to EF Efekta cloud resources and unlimited teacher-led conversation classes. EF partners with leading academic institutions and maintains accreditations to keep its courses aligned with professional and academic standards. Its goal is to help individuals and organizations quickly improve English proficiency and broaden international opportunities.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai, United Arab Emirates
Founded
1965

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