Program Director - Licensed Adult Day Program Operations

Job Description

What You'll Do

As a Program Director, you'll be responsible for the full operation of the program, including:  

• Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day program
• Provide hands-on leadership by being present on the floor, coaching staff, and stepping in during high-behavior situations
• Train, develop, and hold staff accountable to performance expectations
• Develop engaging, workshop-style activities that promote independence and life skills
• Implement person-centered service plans and behavior support strategies
• Support behavioral interventions and model best practices in real time
• Ensure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and all regulatory guidelines
• Maintain accurate documentation and oversee audits and quality assurance efforts
• Partner with Regional Center, Community Care Licensing, families, residential providers, and other community partners
• Manage program performance, staffing stability, and overall environment
• Oversee budget expectations, payroll, and program expenses
• Build and maintain a culture of accountability, engagement, and consistency

Skills & Competencies

• Experience leading teams in licensed programs such as Adult Day Programs, Residential programs, EBHS, Level 4 homes, or similar high-behavior settings
• Strong understanding of behavioral intervention, trauma-informed care, and person-centered planning
• Working knowledge of compliance, audits, and regulatory expectations
• Ability to manage operations, staffing, and documentation simultaneously
• Comfortable addressing performance concerns and holding staff accountable
• Leads by example and is willing to be physically present and engaged in the program

Qualifications

Required Qualifications

• Bachelor’s degree in a human services OR equivalent experience
• Minimum of 3 years of experience in a human services delivery system
• Minimum of 1 year of supervisory or leadership experience, with direct oversight of staff (experience managing larger teams of 10+ employees is strongly preferred)
• At least 2 years of experience or training in one of the following:
  • Care and supervision of individuals with intellectual & developmental disabilities in a adult day program OR residential facility/home.
• Demonstrated operational management experience within a human services program, including responsibility for staffing, scheduling, employee performance, regulatory compliance, program documentation, and day-to-day service delivery.
• Experience with high-level behaviors in settings like crisis homes, Level 4, or EBHS facilities strongly preferred
• Experience working with Regional Centers, Community Care Licensing, and knowledge of Title 22 and Title 17 regulations
• Experience with ISP/IPP development and behavior support plans.  
• Valid driver’s license with acceptable driving record
• Must be able to lift and transfer up to 50 pounds
• High digital literacy, proficient in Microsoft Office Suite with strong verbal and written communication skills.

What Will Set You Apart

• Direct experience in a licensed Adult Day Program or similar environment
• Experience leading high-behavior or crisis-based programs
• Strong background in staff coaching, performance management, and accountability
• Ownership of program operations, staffing, and overall program performance
• Willingness and ability to work alongside staff during escalations and day-to-day operations

Hours:

• Full-time exempt position (40 hours per week).
• Schedule must have flexibility to accommodate program, individual, and staff needs

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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