Patient Safety Quality Specialist

(10%)* Participates/leads entity, regional and system quality and patient safety committees, teams, workgroups and huddles. Serves as a quality and patient safety consultant to various other committees, teams and workgroups to ensure integration of quality and patient safety work across the continuum of care.

(10%)* Facilitates and supports implementation of patient safety and quality program and just culture

OTHER DUTIES AND RESPONSIBILITIES - Patient Safety Quality:

Facilitates teams to address opportunities for improvement as identified in the quality and patient safety data warehouses.

Coordinates the development of evidence based, standardized care practices and performance improvement activities to achieve a high quality and highly reliable care delivery system.

Plans, prepares, and coordinates presentations and educational opportunities for new employees and providers regarding quality, risk and patient safety strategies.

Facilitates compliance with The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS) and state quality assurance and performance improvements requirements by coordinating, organizing and communicating appropriate information to designated committees and leadership.

Leads initiatives for high priority opportunities as identified by leadership.

Serves as a liaison for claims and legal counsel that may require case review and file development.

EXPERIENCE TRAINING AND SKILLS:

Three to five (3-5) years of clinical experience.

Familiarity with variance reporting tools and processes and a working knowledge of key safety/regulatory organizations and accreditation standards in healthcare (TJC, IHI, etc.)

Ability to monitor quality, take initiative to proactively reduce risk.

Problem-solving techniques / expertise, interpersonal and customer service skills, oral and written communication skills, and the ability to speak in a public forum.

Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health blood borne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.