Full-Time

Strategic Accounts Manager

Client Services

Confirmed live in the last 24 hours

Linqia

Linqia

51-200 employees

Influencer marketing platform for enterprises

Consulting
Consumer Software

Senior

No H1B Sponsorship

San Francisco, CA, USA

Employees are required to come into the office twice a week.

Category
Customer Success
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Social Media
Customer Service
Requirements
  • 5+ years of client management and media (or influencer) experience within agencies
  • Driven by delighting customers, customer satisfaction drives your work
  • Passion for the social media space. Enjoy learning new social media platforms or understanding how people use these platforms to communicate as well as how advertising and influencers use social media platforms
  • Entrepreneurial, self-motivator who isn’t afraid to roll up your sleeves and solve problems, as well as determining your own deadlines, benchmarks, and goals
  • Proven track record of client and team success
  • Experience and comfort with high-level client communications
  • Bachelor’s degree, MBA is preferred
  • Must be within commuting distance of Linqia's SF office (employees are required to come into the office twice a week)
Responsibilities
  • Manage the oversight of a client’s campaign with superior customer service while maximizing business opportunities, growth, and efficiency
  • Responsible for meeting business KPI’s and development within signed IO’s
  • Owner of the Client Experience and responsible for exceeding client expectations and creating long term partnerships
  • Lead strategic channel planning activities associated with assigned campaigns in partnership with creative, brand success, sales, and media investment
  • Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of client industry and influencer knowledge
  • Work with internal partners to gauge campaign performance and KPI’s to determine the extent to which the original objectives and strategies were met
  • Proactively keep abreast of industry trends and share knowledge with the team
  • Work closely with internal partners to optimize any revenue opportunities with particular clients
Desired Qualifications
  • MBA is preferred

Linqia operates as an influencer marketing platform that helps large enterprises achieve measurable returns on their marketing investments. The platform focuses on creating targeted influencer campaigns for well-known brands like McDonald's and One A Day, aiming to enhance brand awareness, engage consumers, and increase sales. Linqia's approach combines technology and creative strategy, managing all aspects of influencer marketing from selecting influencers to optimizing content based on performance metrics. This full-service model sets Linqia apart from competitors who may focus solely on technology or creative services. The company's goal is to deliver guaranteed ROI for brands, ensuring they see tangible results from their marketing efforts.

Company Stage

Series A

Total Funding

$3.3M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-2%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Linqia's Creator Council fosters deeper brand-creator collaboration, enhancing campaign effectiveness.
  • The VFX Creator Network offers high-production visuals, appealing to brands seeking standout content.
  • Partnership with NetBase Quid enhances social listening, improving influencer identification and strategy.

What critics are saying

  • Metrics-driven demands may strain Linqia's resources for continuous analytics upgrades.
  • VFX Creator Network faces differentiation challenges in a crowded high-production content market.
  • Healthcare Creator Network may encounter regulatory scrutiny and compliance challenges.

What makes Linqia unique

  • Linqia guarantees influencer ROI, setting it apart in the influencer marketing industry.
  • The Resonate platform offers real-time analytics and custom metrics for brands.
  • Linqia combines technology and creative strategy for comprehensive influencer campaign management.

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Benefits

Medical, vision, dental

Stock options

401k

Flexible scheduling & WFH

Unlimited PTO