Domino's

Global pizza delivery and franchise network

Assistant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeMorrisville, NC, USANo salary listedIn-person

About the Job

Responsibilities

Lead a team of delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly.
Maintain staffing levels that match business needs throughout the day.
Make end-of-night bank deposits when closing.
Perform nightly product inventory counts when closing.
Ensure the store is properly set up and ready to receive orders when opening.
Foster a sense of urgency with each order.
Resolve disputes and work to ensure unhappy customers return.
Collect money and signed credit card receipts from delivery drivers at the end of their shifts.
Ensure delivery vehicles pass mechanical and visual inspections.
Assist with routing delivery drivers to maximize customer service while maintaining Domino’s standards for on-time delivery.
Uphold Domino’s standards for grooming, uniforms, and appearance.
Promote pizza products, specials, and promotions.

Job Description

Job Duties

Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly

Maintain staffing levels that mirror the needs of business at any point of the day
When closing, responsible for end of the night bank deposits
When closing, responsible for doing a nightly product inventory count
When opening, ensure the store is set up properly and ready to receive orders upon time of open
Foster and project a sense of urgency with each and every order
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Collect money and signed credit card receipts from delivery drivers at the end of their shift
Ensure vehicles used for delivery pass inspection, both mechanically and visually
Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
Uphold Dominos standards of grooming, uniform, and appearance
Promote pizza products, specials, and promotions

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size: 10,001+
Company stage: IPO
Headquarters: United Kingdom
Founded: 1960

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