Building & Property Maintenance·Updated on Nov 14·
Full-timeBali, IndonesiaNo salary listedIn-person
About the Job
Requirements
At least 2–3 years of experience as a Senior Supervisor or Duty Engineer in a five-star property.
Intermediate English language skills.
Good knowledge of mechanical, electrical, and plumbing (MEP) systems and ventilation and air conditioning (VAC) systems, including chillers.
Understanding of guest room maintenance operations.
Ability to manage, supervise, and execute guest room improvement projects.
Ability to work and communicate intensively with the landscaping team and external parties to maintain outdoor gardens and the exterior façades of guest room buildings.
Responsibilities
Monitor hotel maintenance work to ensure it is completed to a high standard, on time, and without defects.
Respond to guest repair requests and communicate with guests and customers to resolve maintenance issues.
Visually inspect tools, equipment, and machines.
Identify, locate, and operate equipment shut-off valves and building utility shut-offs.
Maintain maintenance inventory and requisition parts and supplies as needed.
Test, troubleshoot, and perform basic repairs on equipment, plumbing, electrical components, lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, electrical switches and outlets, and other guest room items.
Program televisions and perform general housekeeping and engineering-related inventory duties.
Repair interior and exterior landscaping and external landscaping sprinklers.
Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, and injuries; complete safety training and certifications; and store flammable materials properly.
Maintain positive working relationships, support the team in achieving shared goals, and listen and respond appropriately to other employees’ concerns.
Maintain hotel buildings and equipment in good condition.
Ensure effective and concise preventive maintenance schedules are followed and assigned tasks and responsibilities are completed on time.
Inspect all areas and take corrective measures to meet Kempinski maintenance and hotel-upkeep standards.
Coordinate maintenance duties with Front Desk, Housekeeping, Sales and Marketing, and Food and Beverage to ensure guestrooms and public areas are clean and well maintained in a timely and efficient manner.
Provide instruction and encouragement to other employees as needed.
Keep the work area clean, neat, and organized.
Perform tasks or projects assigned by the General Manager, Director of Engineering, or Assistant Director of Engineering.
Perform duties outside the position’s scope during emergencies when called upon.
Attend meetings and training sessions as required.
Lead and attend meetings, write reports and memos, and complete other administrative duties related to the job function.
The incumbent closely monitors all processes related to ensuring high level of maintenance works done in the hotel and that they are timely and defect free.
Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Visually inspect tools, equipment, or machines.
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TV's and perform general housekeeping and engineering-related inventory duties.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Maintains all hotel building and equipment in a good and neat condition.
Ensures that effective and concise preventative maintenance schedules are followed.
Ensures timely completion of all assigned tasks and responsibilities.
Inspects all areas and take corrective measures in order to meet Kempinski Standards in terms of maintenance and hotel upkeep.
Coordinates maintenance duties with various departments such as Front Desk, Housekeeping, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
Maintains a good working relationship with other employees, providing instruction and encouragement as needed.
Ensures a clean, neat and organized work area.
Performs other tasks or projects as assigned by General Manager, Director of Engineering and /or assistant Director of Engineering.
Performs duties outside the scope of the position in case of emergency, when called upon.
Attends meetings and training sessions as required.
Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.
Minimum 2 - 3 years experience as Senior Supervisor or Duty Engineering in 5 star property
Strong communication skills with minimum intermediate English skills
Good knowledge in MEP & VAC (chiller) system
Well understanding of guest room maintenance operations
Shows capability to manage, supervise and execute guest room improvement project
Able to work and communicate intensively with landscaping team and external parties in maintaining the quality of the outdoor garden and building exterior facade in guest room building