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Connections Health Solutions

Provides 24/7 crisis behavioral health care

Certified Peer Specialist

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeKing of Prussia, PA, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Certification as a Certified Peer Specialist with the Pennsylvania Certification Board is required and must be maintained throughout employment.
  • Must be able to perform Safe Clinch restraint techniques.
  • Basic computer literacy, including the ability to document in an Electronic Health Record, is required.
  • Basic Life Support certification must be obtained within seven days of employment.
  • Must pass Child Abuse Clearance, FBI Criminal Background Check, Pennsylvania State Police Criminal Record Check, and physical, tuberculosis, and drug screenings.
  • Must comply with the company’s mandatory vaccination policy before the start date unless exempt through the company’s exemption process.
  • Must be able to safely perform physical interventions, including standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight.
  • Must occasionally lift, push, pull, or carry up to 50 pounds.
  • Must tolerate prolonged walking, standing, and observation in a fast-paced environment and work with individuals who may exhibit agitation, aggression, or unpredictable behavior.

Responsibilities

  • Facilitate or co-facilitate group and individual mental health recovery sessions, sharing relatable insights and fostering community.
  • Advocate for individuals throughout treatment and ensure their voices are heard and needs are met.
  • Share personal recovery experiences to encourage individuals and demonstrate that mental health recovery is achievable.
  • Empower individuals to navigate and use available resources in support of long-term recovery goals.
  • Help individuals recognize signs of an impending crisis and develop effective crisis plans.
  • Guide individuals in implementing coping strategies that promote stability and positive recovery outcomes.
  • Minimize the use of seclusion and restraint by establishing trust and using trauma-informed care practices.
  • Use empathetic conflict-resolution and de-escalation skills.
  • Connect individuals to community resources, including housing, employment, education, healthcare, and spiritual support.
  • Communicate concerns about an individual's psychiatric or medical presentation to the appropriate clinical-team discipline.
  • Share insights and strategies with a multidisciplinary team to enhance each individual's treatment plan.
  • Promote an integrated approach to care that respects and supports diverse paths to recovery.
  • Document interactions, services provided, and significant observations accurately in the Electronic Health Record while complying with organizational and regulatory standards.
  • Maintain confidentiality and ethical standards in documentation and care.
  • Conduct welfare-call outreach within seven days of an individual's discharge from services.
  • Provide ongoing encouragement and emotional support to help individuals remain focused on recovery goals.
  • Use appropriate self-disclosure to build rapport and strengthen the therapeutic relationship, offering hope and reassurance.
  • Perform other duties as assigned to support the treatment program and organizational goals.

Desired Qualifications

  • Additional certification as a Certified Recovery Specialist with the Pennsylvania Certification Board.
  • Knowledge of evidence-based and person-centered approaches, including Motivational Interviewing, Trauma-Informed Care, verbal de-escalation, harm reduction, and person-centered language.

About the Company

Connections Health Solutions

Provides 24/7 crisis behavioral health care

Connections Health Solutions provides 24/7 behavioral health crisis care through crisis response centers that include walk-in urgent care, a 23-hour psychiatric observation unit, a crisis stabilization unit, and outpatient programs. It stabilizes patients quickly in a least-restrictive setting and works with state and local governments, health plans, nonprofits, and law enforcement to build value-based crisis systems that reduce unnecessary hospital admissions. It differentiates itself by operating specialized behavioral health facilities instead of EDs, accepts all patients regardless of insurance or acuity, and partners with agencies to lower overall healthcare costs. Its goal is to scale community-based crisis systems that improve patient outcomes and expand access to this model across more regions.

Company size
201-500
Company stage
Late Stage VC
Total funding
$58M
Headquarters
Phoenix, AZ
Founded
2009

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