Nightingale

Provides WoW guides, tutorials, and resources

Front Office - Primary Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeLucedale, MS, USA$12 - $14 /hr

About the Job

Requirements

Previous front desk or medical office experience is required.
Experience with insurance verification and basic billing processes is required.
Electronic health record experience is required.
Comfort using computers and office technology is required.
Strong organizational skills and attention to detail are required.
Excellent communication and interpersonal skills are required.
Professionalism, dependability, and the ability to manage multiple tasks are required.
A team-oriented mindset and focus on patient experience are required.

Responsibilities

Greet patients and manage front desk operations professionally and warmly.
Handle patient check-in and check-out, ensuring accurate demographic and insurance information.
Verify insurance eligibility and support basic billing-related processes.
Schedule appointments and manage provider calendars.
Answer phones, respond to patient inquiries, and route messages appropriately.
Maintain accurate documentation within the electronic health record; Athena is preferred.
Communicate with clinical staff to support smooth patient flow.
Manage administrative tasks, including scanning, filing, and record maintenance.
Use practice systems and technology to support daily operations.
Contribute to a collaborative, respectful, and patient-focused office environment.

Desired Qualifications

Experience with Athena electronic health record.

Salary Range: 12 to 14 (Currency: USD) (Pay period: bi-week-salary)

About the Role

We are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations.

In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor.

This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment.

What You’ll Do

- Greet patients and manage front desk operations with professionalism and warmth

- Handle patient check-in and check-out, ensuring accurate demographic and insurance information

- Verify insurance eligibility and support basic billing-related processes

- Schedule appointments and manage provider calendars efficiently

- Answer phones, respond to patient inquiries, and route messages appropriately

- Maintain accurate documentation within the electronic health record (Athena preferred)

- Communicate effectively with clinical staff to support smooth patient flow

- Manage administrative tasks including scanning, filing, and record maintenance

- Use practice systems and technology efficiently to support daily operations

- Contribute positively to a collaborative, respectful, and patient-focused office environment

What We’re Looking For

- Previous front desk or medical office experience required

- Experience with insurance verification and basic billing processes

- EHR experience required

- Highly comfortable using computers and office technology

- Strong organizational skills and attention to detail

- Excellent communication and interpersonal skills

- Professional, dependable, and able to manage multiple tasks at once

- Team-oriented mindset with a strong focus on patient experience

Why Join

- Immediate start in a well-established, busy medical practice

- Opportunity to play a key role in patient experience and daily clinic operations

- Supportive, team-oriented environment

- Consistent schedule in a stable practice setting

Schedule & Compensation

- Schedule:

Monday-Friday (full-time)

- Pay:

$12-$14/hour, based on experience

About the Company

Nightingale

Provides WoW guides, tutorials, and resources

Nightingale creates in-depth guides and articles for World of Warcraft players. It covers PvP talents, PvE proficiency, gold farming, dungeon key management, and other game aspects to help players improve their gameplay. The site publishes expert-written content from seasoned WoW players and gaming journalists, and supports multiple revenue streams including advertising, affiliate marketing, and premium subscriptions. Its product works by offering long-form, strategy-focused articles and guides that players can read online; premium content provides additional, exclusive material for subscribers. Nightingale differentiates itself through its team of experienced players and journalists who deliver practical, up-to-date insights tailored to both veterans and new players, rather than generic gaming content. The company’s goal is to help WoW players maximize their in-game performance and enjoyment while sustaining revenue through ads, affiliates, and premium content.

Company size: 11-50
Company stage: Seed
Total funding: $790K
Headquarters: San Francisco, CA
Founded: 2013

Recently Posted Jobs

Explore more opportunities at Nightingale

See more jobs