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PENN Entertainment

Operates casinos, racetracks, and online betting

Entry Level Slot Technician

Equipment MaintenanceUpdated on Nov 12
Full-timeSt. Louis, MO, USAIn-person

About the Job

Requirements

  • A general understanding of computers is required.
  • Strong problem-solving, analytical, customer-service, and interpersonal skills are required.
  • Fluency and literacy in English, with strong written and verbal communication skills, are required.
  • The ability to maintain confidentiality and professionalism is required.
  • The ability to collaborate and communicate effectively with guests and team members at all organizational levels is required.
  • The ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully is required.
  • The ability to maintain energy and take a proactive, strategic approach to issues is required.
  • The ability to write routine reports and correspondence is required.
  • Proficiency in Microsoft Office applications is required.

Responsibilities

  • Adhere to departmental and property policies and procedures for guest-service standards.
  • Repair and maintain slot machines and ensure their general operating condition.
  • Diagnose and repair mechanical and electronic slot-machine malfunctions with minimal guidance or assistance.
  • Replace parts and circuit boards that have caused malfunctions, and repair some circuit boards with assistance.
  • Use shop machines to fabricate standard or routine parts.
  • Maintain moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.
  • Inspect, install, and remove slot machines.
  • Maintain the player-tracking system and EZ Pay equipment.
  • Complete regulatory and company operational logs and forms correctly, including slot-machine meter logs, parts logs, and conversion forms.
  • Maintain strict confidentiality in company matters and perform other related and compatible duties as assigned.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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