Administrative & Executive AssistanceReception & Front Desk
About the job
Requirements
Strong written and verbal communication skills in English.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Ability to multitask and prioritize effectively under pressure.
Exceptional organizational and time-management skills.
Discretion and professionalism when handling confidential matters.
Professional presentation and confidence when interacting with senior officials and high-profile guests.
Availability to provide on-ground support during events that may extend beyond standard working hours; additional event hours are compensated as time off the following day.
Responsibilities
Serve as the first point of contact for members, visitors, guests, and incoming calls.
Manage and maintain a tidy, organized, and presentable reception area.
Handle incoming and outgoing correspondence, courier shipments, and deliveries.
Monitor office-supplies inventory and place orders as needed.
Coordinate meeting-room bookings and ensure rooms are prepared in advance.
Liaise with building management, facilities, and service providers.
Provide day-to-day administrative support to the Business Operations Director and wider team.
Draft, format, and proofread internal and external documents, letters, memos, and presentations.
Manage calendars, schedule meetings, and coordinate team appointments.
Maintain and organize physical and digital filing systems.
Provide on-ground administrative and logistical support during company and other events, including the 1 Billion Followers Summit.
Assist with guest registration and coordinate members, guests, and VIPs.
Support the coordination of meetings.
Maintain event guest lists, briefing documents, and scheduling materials.
Act as a liaison between internal departments to ensure the timely flow of information.
Follow up on pending tasks, approvals, and action items on behalf of management.
Support ad hoc tasks and special projects as they arise.
Adhere strictly to working hours and remain present and professionally ready at the front desk.
Desired Qualifications
Arabic language skills.
Familiarity with event coordination or logistics support.
Proactive, detail-oriented, and collaborative approach to teamwork.
The Administrative Assistant & Front Desk Officer serves as the first point of contact for Creators HQ, managing front-of-house operations while providing essential administrative support to the wider team. This role is central to the smooth day-to-day running of the office and plays a visible, hands-on part in supporting high-profile events and delegation visits throughout the year.
The ideal candidate is highly organized, professionally presented, and comfortable operating in a fast-paced environment that regularly hosts government officials, international delegations, media figures, and global creators.
Key Responsibilities:
Front Desk & Office Management
-Serve as the first point of contact for CHQ members, all visitors, guests, and incoming calls, ensuring a professional and welcoming experience at all times
-Manage the reception area, maintaining a tidy, organized, and presentable front desk
-Handle incoming and outgoing correspondence, courier shipments, and deliveries
-Monitor and manage office supplies inventory, placing orders as needed
-Coordinate meeting room bookings, ensure rooms are set up and ready in advance
-Liaise with building management, facilities, and service providers as required
Punctuality: Strict adherence to working hours is expected at all times. As the first point of contact for everyone who walks through the doors of Creators HQ, this role sets the tone for every visit and interaction, being present, on time, and professionally ready is non-negotiable.
Administrative Support
-Provide day-to-day administrative support to the Business Operations Director and wider team
-Draft, format, and proofread internal and external documents, letters, memos, and presentations
-Manage calendars, schedule meetings, and coordinate appointments across the team
-Maintain and organize filing systems, both physical and digital
Events
-Provide on-ground administrative and logistical support during CHQ and other events, including the 1 Billion Followers Summit
-Assist with guest registration, and coordination of members, guests and VIPs
-Support the coordination of meetings
-Maintain event guest lists, briefing documents, and scheduling materials
Note: Creators HQ regularly hosts events that may extend into the evening. The selected candidate will be required to remain available and provide on-ground support during such events as needed, beyond standard working hours. Any hours worked beyond standard working hours during events will be compensated as time off, to be taken the following day.
Communication & Coordination
Act as a liaison between internal departments, ensuring timely flow of information
-Handle sensitive and confidential information with discretion at all times
-Follow up on pending tasks, approvals, and action items on behalf of management
-Support the team with ad hoc tasks and special projects as they arise
-Exceptional organizational and time-management skills
-Strong written and verbal communication skills in English; Arabic is an advantage
-Professional, well-presented, and confident when interacting with senior officials and high-profile guests
-Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
-Ability to multitask and prioritize effectively under pressure
-Proactive, detail-oriented, and a strong team player
-Discretion and professionalism in handling confidential matters
-Familiarity with event coordination or logistics support is a plus