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SH Hotels & Resorts

Assistant Front Office Manager

Hotel Guest ServicesUpdated on Nov 13
Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

  • At least 2 years of experience working in a Front Office supervisory role is required.
  • Advanced knowledge of front office operations is required.
  • A proven track record in guest and team member engagement and financial performance is required.
  • The ability to accommodate a flexible schedule, including days, evenings, weekends, and holidays, is required.

Responsibilities

  • Lead and inspire the service team.
  • Train, supervise, and mentor new hires, helping them succeed.
  • Interact with guests and provide guest service.
  • Lead by example and teach team members to welcome and serve guests.

Desired Qualifications

  • Experience in an upper upscale or luxury hotel environment is preferred.
  • A post-secondary diploma or degree is a plus.

About the Company

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