Office Coordinator

Location:Plano, Texas

Why APCON?

APCON delivers scalable network visibility solutions that help security and operations teams capture, analyze, and manage network traffic with greater precision. Whether monitoring critical infrastructure or improving threat detection workflows, APCON provides the performance, insight, and reliability modern environments demand. We are a team that values innovation, collaboration, and engineering excellence, and we are committed to building the next generation of network technology.

Purpose of Job:

APCON is seeking an Office Coordinator to join our Regional Texas Team. This position will play an integral role in the customer service and organizational strength of our company. The Office Coordinator will maintain common areas, provide administrative support, greet and direct visitors and field calls and emails. The ideal candidate will have impeccable verbal and written communication skills, a strong ability to multi-task and a friendly demeanor.

Responsibilities:

• Works the front desk to ensure APCON floor is staffed, safe, and secure
• Welcomes onsite visitors, determines nature of business, and announces visitors to appropriate personnel
• Coordinates visitor and candidate arrival times and ensures appropriate personnel are prepared for onsite guests
• Coordinate onsite interview logistics, including setting up and launching Zoom meetings to connect with remote interviewers and the recruiting team
• Monitors visitor access and issues security badges when required
• Maintains security by following procedures and controlling access to the APCON suite
• Coordinates access for building maintenance, contractors, and service vendors
• Processes and distributes incoming and outgoing mail and deliveries
• Answers, screens, and forwards incoming email and phone calls
• Tracks office supply inventory, submits supply needs to Office Manager, and receives orders into inventory once delivered
• Supports the President, Human Resources, and other departments as assigned
• Participates in Safety Committee Meetings; takes meeting minutes and maintains fire drill list
• Assists in organizing events
• Schedules conference rooms as requested
• Orders catered group and individual lunches
• Maintains cleanliness of general office and all break areas
• Performs basic facilities troubleshooting and coordinates with building maintenance, contractors, and service vendors when issues arise
• Performs clerical duties such as data entry, file scanning, photocopying, and document organizationSpecial projects and errands as needed
• Keep the office kitchen, break areas, conference rooms, reception area, and other shared spaces clean, organized, and presentable throughout the day
• Load and unload the dishwasher, put away clean dishes, and wash or organize kitchen items as needed
• Wipe down kitchen counters, tables, appliances, sinks, and other shared surfaces
• Restock coffee, beverages, snacks, paper products, utensils, and other kitchen supplies

Core Competencies:

• Strong interpersonal skills; ability to communicate professionally across the organization
• Excellent organization, planning, and multi-tasking skills
• Ability to maintain a high level of confidentiality and professionalism
• Strong attention to detail and exceptional customer support
• Proficient in Microsoft Office Suite
• Ability to use Zoom or similar video conferencing platforms to schedule and host meetings.
• Familiarity (or Experience) with UPS and FedEx Platforms
• Must be able to work independently and as a team member
• Operational proficiency with UPS and FedEx systems for office shipping tasks
• Ability to prioritize and be flexible in a fast-paced environment

Qualifications and Requirements: 

• 2+ years of experience in an office coordinator/administrator role
• Ability to multitask and meet challenging deadlines
• Self-directed and able to complete projects with limited supervision
• Take initiative and use good judgment
• Passion for learning new things and continuous improvement

Education:

• Bachelor’s degree or an equivalent combination of education and experience

Travel:Occasionally, up to 15%

Physical Demands:To perform the duties of this position, you must have the ability to occasionally sit, stand, bend, twist, reach, carry, lift, pull, and push between 1-20 lbs.

Benefits:

• Employee‑only medical and dental coverage fully paid on our base plan
• Additional plan option available with cost sharing
• Medical, dental, and vision coverage available for dependents with cost sharing
• Company‑paid short‑ and long‑term disability
• Flexible spending accounts
• Generous paid time off that supports employee well‑being
• 401(k) plan with a company match to support long‑term financial security
• Professional development program
• Volunteer time off and employee assistance plan
• Collaborative and innovative work environment
• On‑site exercise facility

 All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, natural origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.