Vice President - Remediation Management

Job Information:

• Functional Title: Vice President, Remediation Management
• Department: Office of the CEO
• Corporate Level: Vice President
• Reports To: Director, Remediation Management
• Location: New Jersey
• Expected full-time salary range between $ 150,000 - $180,000 + variable compensation + 401(k) match + benefits.
  • Note: Disclosure as required by NY Pay Transparency Law of the expected salary compensation range for this role.

Overview of the role: 

Remediation Management (RM) is a dedicated function responsible for coordinating remediation efforts end-to-end to ensure consistent execution and timely delivery. The function is designed to operate as an enterprise coordination function for remediation of primarily regulatory issues and internally identified issues. Additionally, RM is the executive arm of the Remediation Oversight Committee (ROC), with responsibilities including the management of committee agendas, including additional oversight of material internally identified issues, and regular reporting to CLS’ Board of Directors.

What you will be doing: 

The Vice-President of Remediation Management assists the Director in proactive support and facilitating closure of high-profile regulatory or audit findings across any relevant business line, in accordance with relevant policies and procedures. This role frequently involves mobilization and close coordination with diverse business units and providing remediation guidance, as required throughout the remediation lifecycle. Stakeholders include the Remediation Sponsor, Executive Management Committee, Remediation Oversight Committee (ROC) (and other internal committees/forums as required), CLS’ Boards and regulators. Activities include fostering cross-functional collaboration whilst remediation teams develop, document deliverables and progress against deliverables, and execute remediation plans to close out issues and address root causes to prevent recurrence.

• Planning and Execution – Support relevant business units as they define the remediation plans, and governance required to address relevant issue(s) and root cause(s); including possible participation at relevant Forums.
• Root Cause Analysis – Where relevant support the Director with remediation teams to drive root cause analysis (RCA) to ensure corrective actions address underlying issues.
• Stakeholder Engagement – Liaise with stakeholders and, in relation to regulatory issues, liaise closely with Regulatory Relations, for example supporting proactive engagement and mobilization of remediation programs where required, aligning input into and providing feedback where relevant and in particular on response letter(s) and engagement with regulators in accordance with Regulatory Relations policies.
• Reporting and Governance – Draft ‘Board and regulator-ready’ reporting, including tracking Corrective Action Plans, KPIs and milestones, and provide updates on risk status to the director for senior management and relevant stakeholders. Support alignment of Corrective Action Plans to facilitate consistent tracking and reporting into Steering Committees, ROC and Board level committees.
• Remediation Procedure – Maintain the procedure; coordinate and collaborate with key stakeholders in the end-to-end remediation process to monitor adherence to the procedure.
• Evidence Collection – Assist the collection of documentation to support response letter(s).
• Remediation Oversight Committee (ROC) Management – Coordinate scheduling, prepare comprehensive meeting packs, record accurate minutes, track action items, and ensure all meetings align to corporate compliance and governance standards.

What we are looking for: 

• Experience – 5+ years’ experience in management of remediation projects, compliance, risk management, or audit, particularly with financial services, insurance, or highly regulated environments
• • Regulatory Knowledge – Deep understanding of regulatory frameworks (e.g., Regulation HH, CPMI-IOSCO, PFMI) and experience with regulatory change management
  • Project Leadership – Proven capability to lead complex remediation projects, managing budgets, resources, and timelines
  • Technical Knowledge – Experience with risk assessments, data lineage, control testing, and evidence mapping
• Key Skills
  • Communication – Exceptional written and verbal communication skills, able to produce clear, concise, ‘board and regulator-ready’ documents
  • Influence – Strong ability to hold action owners accountable and influence senior leadership in high-pressure, fast-paced environments
  • Analytical – Strong problem-solving skills to manage ambiguity and analyze large, complex data sets
• Typical Qualifications
  • Bachelor’s degree in finance, law, accounting or a related field
  • Relevant certifications (e.g., CPA, CIA, risk, project management certifications) are advantageous