Sales Performance Specialist - Sales Performance & Financial Specialist

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Key Roles & Responsibilities

Sales Performance Management

• Develop, maintain and enhance Mortgage business performance dashboards, scorecards, KPIs, and management reports.
• Monitor daily, weekly, monthly and year-to-date sales performance against business targets.
• Perform sales performance analysis to identify trends, opportunities, productivity gaps, and areas requiring intervention.
• Track and analyze sales productivity by region, branch, sales channel, customer segment, and individual sales force.
• Work closely with Sales teams to improve productivity, conversion rates, and overall business performance.
• Support the development and evaluation of incentive schemes, sales campaigns, and performance measurement frameworks.

Financial Planning & Business Performance

• Prepare annual budgets, business plans and periodic sales forecasts for the Mortgage business.
• Conduct variance analysis against budget, forecast, and prior-year performance.
• Prepare quarterly Property Market Trend Analysis covering housing market performance, transaction volumes, property price trends, financing trends, economic indicators, regulatory developments, and competitive landscape to support business planning and strategic decision-making.
• Perform portfolio profitability analysis by product, segment, geography, and distribution channel.

• Assess cross-selling performance and recommend initiatives to maximize customer value and deepen relationships.

Executive Reporting & Stakeholder Management

• Prepare management presentations, business reviews, dashboards, and reports for senior management, executive committees, and business reviews.
• Coordinate monthly business performance reviews and annual planning exercises.
• Serve as a central point of reference for Mortgage business performance analytics and financial reporting.
• Present actionable insights and recommendations to stakeholders and senior management.
• Collaborate closely with Sales, Finance, Product, Risk, Operations and other Distribution teams to deliver business objectives.

Process Improvement & Governance

• Drive process improvements through automation, dashboard enhancements, reporting optimization and data analytics.
• Improve reporting efficiency and reduce manual processes through digital and automation initiatives.
• Ensure data accuracy, consistency, and integrity across reporting platforms.
• Support ad-hoc strategic projects, transformation initiatives, and management requests.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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