Management Accountant

Help fix customer-centricity at scale

Every company wants to become more customer-centric. At TheyDo, we make that ambition real. Our AI-powered journey management platform helps the world’s largest enterprises align around what matters most: their customers. By bringing scattered data and teams together, we empower smarter decisions and better experiences. Since 2019, global leaders across industries — including Ford, Cisco, Johnson & Johnson, Siemens, Home Depot, and Lufthansa — have trusted us to scale journey management and deliver measurable impact.

Backed by $50M from top-tier investors, including Blossom and 20VC, we are building a category-defining company. Our fully remote team of 100+ TheyDoers represents 30+ nationalities across 27 countries, united by a customer-led, people-first culture.

Our mission is clear: Make journey management the most powerful business tool in the world.

If you’re looking for a place where your work shapes the future of how companies operate, join us. Let’s build it together.

At TheyDo, we’re on a mission to make the customer journey the most powerful business tool there is. We help global enterprises like Pfizer, Ford, and Johnson & Johnson turn journey chaos into clarity with our leading journey management platform.

As we scale, our finance operations need the same level of clarity. We’re looking for a Management Accountant to cover maternity leave from January 2027 to August 2027. You’ll keep our finance operations running and the numbers right while our Management Accountant is away.

What you’ll do

You’ll own TheyDo’s day-to-day finance operations for the length of the cover. That means running month-end, invoicing customers, handling Dutch tax and compliance, and making sure the business keeps operating with confidence.

This is a hands-on, roll-up-your-sleeves role. You’ll step into processes that are already in place, so you’ll need to get up to speed quickly and take ownership from early on. You’ll keep things running smoothly and improve them where you see gaps.

Your responsibilities will include:

• Running month-end reporting and bookkeeping.

• Producing accurate profit and loss, balance sheet, and cash flow statements.

• Managing employee expenses across multiple regions.

• Owning invoicing and collections from our customers.

• Supporting Dutch tax filings and compliance.

• Keeping our financial models accurate and useful (with leadership support).

This role suits someone who can land quickly, own the finance function without hand-holding, and leave it in better shape than they found it.

What we’re looking for

• Recent experience using NetSuite (within the last 4 years)

• A recognised accounting qualification.

• 2 - 4 years of post-qualification experience.

• Startup/scale-up experience (essential for understanding how we operate).
  

You’ll thrive here if…

• You get up to speed fast and can take ownership of an existing set of processes without a long handover.

• You like improving how things work, tightening up anything messy or undefined as you go.

• You’re happy in the grey areas. When things aren’t clear, you figure it out.

• You’re organised, pragmatic, and know how to prioritise.

What we offer our permanent employees:

💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!

🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility.

🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.

🌴 Flexible holiday days – We love what we do and equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December.

🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.

🧘‍♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership.

👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.

👨‍💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered.

🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France.

⚒️ Latest tech & tools - MacBook Air or Pro, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.

🚀 Continuous growth of our benefits package as we continue to grow in size

To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.

About TheyDo

Our core values are the driving force behind every decision we make.

We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. We ‘Simply to accelerate', cutting through complexity to focus on what truly matters and moving forward with clarity and speed Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.

TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.

Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner.

If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!

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