S

Staples

Office supplies retailer and services provider

Vice President Transformation & Operations - SPP

Full-Time
No salary listed
Expert
Bachelor's
Orange City, IA, USA+3 moreMore locations: Framingham, MA, USA | St. Louis, MO, USA | Overland Park, KS, USA
Remote
Business & StrategyBusiness Operations

About the job

Requirements
  • 15+ years of progressive leadership experience in transformation, strategy, operations, consulting, commercial leadership, or general management.
  • A proven record leading complex, cross-functional initiatives that delivered measurable revenue growth, profitability improvement, customer impact, or operating-model change.
  • Strong commercial and financial acumen, including experience assessing business cases, investment decisions, and P&L impact.
  • Demonstrated ability to influence senior leaders, drive alignment, and lead through ambiguity without direct authority.
  • A bachelor's degree is required.
Responsibilities
  • Own and execute the transformation roadmap, converting growth, productivity, customer, and margin opportunities into measurable sales, EBITDA, enterprise value, and operational outcomes.
  • Lead complex cross-functional initiatives across Sales, Marketing, Operations, Finance, Technology, Staples Business, Staples Retail, and external and internal partners to improve revenue growth, go-to-market effectiveness, customer experience, scalability, operating efficiency, and day-to-day execution discipline.
  • Drive prioritization, sequencing, resource allocation, and trade-off recommendations across transformation initiatives to maximize business value, speed of execution, and leadership alignment.
  • Own core operations for the promotional products business, ensuring effective execution of program and special order workflows, global sourcing, supplier coordination, order management, fulfillment, service delivery, and operational issue resolution.
  • Oversee program operations onboarding, implementation, assortment setup, pricing and margin processes, inventory agreements, reporting, billing integrations, service levels, and ongoing program governance.
  • Own special order operations by enhancing quote-to-order speed, project visibility, brand compliance, vendor coordination, order accuracy, delivery execution, customer communication, and margin performance.
  • Partner across sourcing, merchandising, logistics, compliance, and global network partners to advance global sourcing capabilities, optimize supplier selection, improve cost competitiveness, support speed to market, and manage supply chain risk.
  • Establish and lead the transformation operating system, including initiative ownership, governance, milestones, success measures, value tracking, benefit realization, P&L impact reporting, risks, dependencies, and decision paths.
  • Inform and influence the SVP, Head of SPP, and leadership team with clear visibility into progress, performance, risks, resource needs, and decisions required to keep priorities moving forward.
  • Use commercial, financial, operational, and customer analytics to challenge assumptions, identify performance gaps and profitability opportunities, optimize customer, product, and channel economics, and recommend action.
  • Advance AI, digital, automation, process-improvement, and organizational-effectiveness initiatives that strengthen scalability and long-term capability.
  • Build organizational capability for continuous improvement, optimization, and transformation execution while fostering accountability, urgency, collaboration, and reduced dependence on external resources.
  • Lead a small transformation and analytics team responsible for opportunity assessment, business case development, performance tracking, and initiative reporting.
Desired Qualifications
  • Experience with digital transformation, artificial intelligence, automation, process redesign, organizational effectiveness, or go-to-market transformation.
  • Experience in promotional products, branded merchandise, distribution, manufacturing, retail, or business-to-business services.
  • An advanced degree.

About the company

Draft summary for Staples describing its business model and value proposition.

Company Size

10,001+

Company Stage

Grant

Total Funding

$16M

Headquarters

Framingham, Massachusetts

Founded

1986

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Simplify Jobs

Simplify's Take

What believers are saying

  • Party City expansion began in spring 2026, adding traffic and basket size across 700 stores.
  • Staples promoted Chris Powers chief growth officer in March 2026 to drive sustainable growth.
  • A stronger B2B and logistics focus supports faster delivery while physical stores keep trimming losses.

What critics are saying

  • Staples closed La Mirada's fulfillment center in August 2026, eliminating 109 jobs October 9.
  • The 2026 cyberattack spawned Massachusetts class actions, increasing legal costs and trust damage.
  • Store closures in Goleta, Levittown, Frederick, and Wareham signal shrinking retail relevance.

What makes Staples unique

  • Staples combines stores, e-commerce, and print services in one workflow for businesses.
  • Party City shop-in-shops in 700 Staples stores deepen one-stop celebrations and print bundling.
  • Christianbook's Tennessee fulfillment partnership leverages Staples logistics for faster nationwide customization delivery.

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Benefits

  • Employee Discount
  • Health Insurance
  • Dental Insurance
  • 401(k) Retirement Plan
  • Professional Development Budget
  • Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

3%

2 year growth

3%
The Furniture Makers' Company
Sep 8th, 2026
New Furniture Makers Exhibition 2026: Why supporting emerging talent matters to the future of furniture.

New Furniture Makers Exhibition 2026: Why supporting emerging talent matters to the future of furniture. Home > New Furniture Makers Exhibition 2026: Why supporting emerging talent matters to the future of furniture. Every industry needs new ideas, new skills and new people if it is to evolve. For the furniture and furnishing sector, supporting the next generation of designers and makers is essential to ensuring it continues to innovate and thrive. That is one of the driving forces behind the New Furniture Makers Exhibition, organised by The Furniture Makers' Company and sponsored in 2026 by Staples & Co. Bringing together emerging designers and makers from universities, colleges and courses across the UK, the exhibition provides a showcase for new talent and, importantly, an opportunity for the furniture trade to engage directly with the next generation. Fresh thinking for a changing industry The furniture industry is evolving. Sustainability, new materials, advances in manufacturing technology and changing expectations about how Furniture Makers Company live and work are influencing the products being created and the skills businesses need. Emerging designers are approaching these challenges with fresh perspectives. The work exhibited at the New Furniture Makers Exhibition demonstrates that breadth of thinking, from experimentation with materials and manufacturing techniques to new approaches to sustainability, functionality and craftsmanship. For industry visitors, the exhibition offers a window into how the next generation is thinking about furniture and the issues that will influence its future. Bringing education and industry together However, developing talent requires more than a good education. One of the aims of the New Furniture Makers Exhibition is to strengthen the connection between education and industry by bringing emerging talent into the same room as manufacturers, retailers, designers, suppliers and other established professionals. That interaction benefits both sides. Young designers gain greater exposure to the commercial furniture sector, while businesses have the opportunity to understand the skills, ideas and ambitions of those preparing to enter it. It also gives the industry an opportunity to listen. Understanding what motivates the next generation and how they approach design, materials and making can help businesses think differently about their own future. Showing emerging makers that furniture has a future for them The exhibition also sends an important message to those at the beginning of their careers: the furniture industry values their talent. Through exhibiting their work, meeting industry professionals and receiving recognition through the New Furniture Makers Awards, emerging designers can see that there is a sector interested in what they have to offer. But that requires industry participation. By attending the exhibition, talking to exhibitors and taking an interest in their work, businesses and professionals can play a small but important part in encouraging talented people to build their futures within furniture. Investing in what comes next Supporting emerging talent should not simply be seen as giving something back. It is an investment in the long-term strength of the furniture and furnishing industry. The designers and makers exhibiting today could become tomorrow's craftspeople, product designers, manufacturers, entrepreneurs and industry leaders. The New Furniture Makers Exhibition gives the trade an opportunity to see that future taking shape - and to play a part in supporting it. The New Furniture Makers Exhibition, sponsored by Staples & Co, takes place on Wednesday 4 November 2026 at Furniture Makers' Hall and the Dutch Church in the City of London.

Associated Press
Aug 25th, 2026
Christianbook partners with Staples to speed nationwide delivery from Tennessee facility

Christianbook has partnered with Staples to accelerate order delivery across the US by integrating its fulfilment operations into Staples' logistics facility in La Vergne, Tennessee. The move brings Christianbook's product range, including books, homeschool curricula, bibles, gifts, and church supplies, into Staples' warehouse ahead of the homeschool season. The partnership will also relocate Christianbook's personalisation capabilities to Tennessee, enabling customisation of thousands of products with names, logos, or phrases. Julian Santos, senior vice president of operations at Christianbook, said the collaboration positions the company closer to customers nationwide, ensuring faster delivery. Ryan Hanson, chief supply chain officer at Staples, said combining Christianbook's product expertise with Staples' logistics capabilities creates a strong foundation for improved fulfilment and customer experience.

The Connecticut Scoop
Aug 25th, 2026
WAREHAM SCOOP: Staples closing Wareham store, Ross Dress For Less set to replace them!

WAREHAM SCOOP: Staples closing Wareham store, Ross Dress For Less set to replace them! Staples will be closing its Wareham Crossing location this fall, but the space won't be empty for long. Ross Dress For Less will be moving in! The office supply giant will be closing its Wareham location on October 10th. The store is located at 2421 Cranberry Highway in Wareham, part of Wareham Crossing. A new tenant is already lined up to take over the space. Ross Dress For Less is coming soon to the soon-to-be former Staples in the Wareham Crossing shopping center. The store will occupy roughly 20,300 square feet of space with construction to begin in early 2027. The chain currently has no locations in Massachusetts though they will open new locations in Chicopee and West Springfield this fall and will open a new location in Danvers later this year. Ross has been steadily working their way up the East Coast, opening new stores in Connecticut and New York over the past year. The discount retailer offers the best bargains on the latest trends in clothing, shoes, home decor and more! Stay tuned for more information on their opening! The chain will open additional Massachusetts locations in Chicopee, West Springfield, and Danvers; with more being eyed. Look for them to open in late spring 2027!

TonerNews
Aug 12th, 2026
Staples' Biggest Wholesale Partner Essendant Shrinks Again as 531 Jobs Disappear in Four States.

Staples' Biggest Wholesale Partner Essendant Shrinks Again as 531 Jobs Disappear in Four States. Tonernews.com, August 12, 2026. USA

SantaBarbara.com
Jul 17th, 2026
Will Trader Joe's come to Camino Real Marketplace?

Will Trader Joe's come to Camino Real Marketplace? With the pending closure of Staples at 7015 Market Place Drive in the Camino Real Marketplace, there is now a terrific potential landing spot for Trader Joe's which has sought a space in or near Camino Real Marketplace since at least 2008. That year, CompUSA closed in the popular shopping mall and Trader Joe's inquired about taking half of their space. Not wanting to chop up a rare big box retail space, the spot was instead leased to Best Buy. In 2022 I put out an update about Trader Joe's ongoing search of the Goodland near Storke Road. Now a prime spot in the heart of Camino Real Marketplace, with plenty of parking, will be available this August. Update: Reader BJ says an employee at Camino Real Marketplace has stated that the next tenant in that space will be TJ Maxx. More than a little bummed (I live just a block away).