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Arizona State University

Public research university in Tempe, AZ

Instructional Designer Associate OR Instructional Designer

Instructional Design & Curriculum DevelopmentConfirmed live in the last 24 hours
Full-timeTempe, AZ, USA$46.3k - $72k /yrIn-person

About the Job

Requirements

  • A bachelor's degree and three years of experience appropriate to the assigned area or field, or an equivalent combination of experience and training that provides comparable knowledge, skills, and abilities.

Responsibilities

  • Support the design, development, and revision of online courses using established design processes, documentation, templates, and standards; apply foundational instructional design and pedagogical principles under guidance and assist with course enhancements.
  • Build, deploy, and maintain courses in Canvas according to course design documents, build guides, templates, and procedures; configure courses, implement learning tools and content, provide routine troubleshooting and technical support, and escalate complex issues as appropriate.
  • Coordinate tasks and deliverables across concurrent course development and support activities; maintain project documentation, track timelines and dependencies, communicate progress and potential issues, and adapt to changing priorities under senior team members' guidance.
  • Perform established quality assurance and course readiness checks for accuracy, consistency, functionality, accessibility, and student experience; apply internal and external quality frameworks, design standards, and accessibility expectations under guidance, documenting and correcting issues as appropriate.
  • Support faculty interactions with technical, logistical, and procedural assistance under senior team members' direction; participate in faculty meetings, consultations, training, and support activities, increasing contribution and responsibility as knowledge and experience develop.
  • Collaborate with team members on unit initiatives, course development, working groups, and special projects; use established processes and contribute to creating, maintaining, and improving guides, tutorials, templates, documentation, and team resources.
  • Partner with stakeholders within W. P. Carey, including TSO and the Media Team, and across ASU, including EdPlus, on Learning Design and Innovation projects.
  • Participate in the ASU instructional design community and relevant professional development, including W. P. Carey Teaching and Learning workshops; develop knowledge of emerging instructional technologies, pedagogical approaches, accessibility practices, and instructional design standards.
  • In partnership with faculty, design, develop, and revise online courses using learning theory and instructional design methodologies; apply pedagogical best practices and complete course design documentation and development milestones.
  • Deploy and support existing online courses within Canvas each term, including course setup, configuration, and tool setup; build new Canvas courses according to course design documents, build guides, and templates.
  • Manage multiple tasks simultaneously and establish priorities, adapting to shifting timelines, strategic needs, and delegated tasks.
  • Provide communication, consultation, training, instructional technology support, and pedagogical support to faculty teaching in all modalities, in partnership with the department's Faculty Teaching Lead / AI Liaison; troubleshoot and respond to faculty support needs.
  • Review courses for quality, consistency, and effectiveness; apply internal and external quality frameworks and design standards, conduct quality assurance and course readiness checks, and evaluate course materials for compliance with accessibility standards and expectations.
  • Work collaboratively with team members and the Manager on unit initiatives, working groups, special projects, and the creation and maintenance of guides, tutorials, and internal documents.
  • Partner with stakeholders within W. P. Carey, including TSO and the Media Team, and across ASU, including EdPlus, on Learning Design and Innovation projects.
  • Engage with the ASU Instructional Designer community and stay current with emerging or evolving instructional technology and pedagogical approaches, including through W. P. Carey Teaching and Learning workshops.
  • Perform other duties as assigned.
  • Use computers and collaboration technologies regularly and interact frequently with employees, faculty, academic leaders, and other stakeholders.
  • Manage multiple priorities and deadlines; work hours may occasionally require flexibility to support operational needs, programs, or events.

Desired Qualifications

  • Foundational knowledge of instructional design principles, learning theories, and effective practices in online teaching and learning.
  • Familiarity with learning management systems, preferably Canvas, including course content development, organization, and configuration.
  • Experience using digital tools and applications to develop, format, edit, or maintain instructional materials and online content.
  • Familiarity with accessibility principles, inclusive design practices, and quality standards for online learning environments.
  • Experience reviewing materials for accuracy, consistency, functionality, and adherence to established standards or guidelines.
  • Experience providing technical, administrative, or customer support in a collaborative, service-oriented environment.
  • Effective written and verbal communication skills, attention to detail, and organizational abilities.
  • Experience managing assigned tasks, meeting deadlines, following established procedures, and communicating progress or challenges.
  • Ability to collaborate with colleagues, accept constructive feedback, and apply guidance to improve work quality and performance.
  • Interest in developing instructional design, educational technology, and faculty-support competencies within a higher education environment.
  • Demonstrated experience applying instructional design theories, methodologies, and evidence-based pedagogical practices to the design, development, and revision of online or hybrid courses.
  • Experience independently developing, implementing, and maintaining courses within a learning management system, preferably Canvas.
  • Experience consulting and collaborating with faculty, subject matter experts, or other stakeholders to identify instructional needs and develop effective learning solutions.
  • Experience integrating instructional technologies, multimedia, and digital learning tools to support course objectives and student engagement.
  • Working knowledge of accessibility standards, inclusive design principles, and their application to online course development.
  • Experience evaluating courses using established quality assurance processes, instructional design standards, and frameworks.
  • Ability to troubleshoot instructional technology issues, evaluate potential solutions, and provide effective technical and pedagogical guidance.
  • Experience developing instructional materials, documentation, tutorials, training resources, or professional development activities.
  • Ability to independently manage multiple concurrent projects, establish priorities, meet deadlines, and adapt to changing needs.
  • Effective communication, consultation, collaboration, and relationship-building skills in a higher education or comparable learning environment.

About the Company

Arizona State University

Public research university in Tempe, AZ

Arizona State University is a public research university with campuses across metropolitan Phoenix and extensive online programs. Its education and research span a broad range of academic fields.

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