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Abano Healthcare

Dental practice management and support network

Receptionist/Dental Assistant

Full-Time
No salary listed
Entry
Wellington, New Zealand
In Person
Medical, Clinical & VeterinaryDental

About the job

Requirements
  • Previous experience in a receptionist or customer-facing role.
  • Strong organisational and time management skills.
  • Excellent communication and interpersonal skills.
  • Confidence using computer systems and learning new software.
  • A proactive, positive attitude and willingness to support the wider team.
  • A genuine passion for delivering exceptional patient care and service.
Responsibilities
  • Welcome patients and create a positive first impression.
  • Manage appointments and maintain patient records.
  • Process payments and handle daily administrative tasks.
  • Support the smooth day-to-day operation of the practice.
  • Deliver customer service at every patient interaction.
  • Assist clinicians during a wide range of dental procedures.
  • Prepare treatment rooms and equipment.
  • Maintain infection control and sterilisation standards.
  • Manage stock and clinical supplies.
  • Support a safe, organised, and efficient clinical environment.
Desired Qualifications
  • Dental Assistant experience is preferred, although full training can be provided for the right person.

About the company

Abano Healthcare coordinates a large Australasian network of dental practices by delivering operational, clinical and administrative support to partner clinics. Its platform centralises core functions such as business operations, finance, marketing, IT and HR across branded practices like Maven Dental, Lumino The Dentists and 1300SMILES. This setup helps hundreds of locations and over 700 clinical partners focus on delivering high-quality dental care. Its goal is to improve efficiency, enable clinicians to grow their practices, and provide patient-centered oral health services across the region.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Auckland, New Zealand

Founded

1999

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Simplify's Take

What believers are saying

  • January 2025 gross revenue reached $338.9m, supporting continued expansion.
  • Abano serves roughly half-a-million patients, giving recurring demand across both countries.
  • 2026 SnapLogic modernization should lift back-office efficiency and reduce operating friction.

What critics are saying

  • 2025 growth relied on acquisitions, which strains integration and capital discipline.
  • Abano's 2025 EBITDA was $32.7m, leaving limited cushion against practice underperformance.
  • Any dentist defections at Lumino or Maven would damage the platform quickly.

What makes Abano Healthcare unique

  • Largest trans-Tasman DSO, spanning Lumino, Maven Dental, and 1300SMILES.
  • January 2025 revenue rose 8% to $279.3m, showing scale leverage.
  • 2021 1300SMILES acquisition created a broader Australia-New Zealand platform.

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Benefits

  • Training Programs
  • Mentorship Program

Growth & Insights and Company News

6 month growth

45%

1 year growth

45%

2 year growth

45%
AVCJ
Aug 24th, 2021
BGH-owned Abano to buy Australia dentistry business | AVCJ

Abano Healthcare, a New Zealand dentistry chain owned by BGH Capital and Ontario Teachers’ Pension Plan (OTPP), has agreed to acquire Australian peer 1300 Smiles for an enterprise valuation of A$165 million ($120 million).