Tik Tok Shop Strategy Spring Co-Op

Company Overview

Force Factor Brands is on a mission to disrupt the global health and wellness industry by creating incredible vitamins and supplements that help people Unleash their Potential.  Our innovative products are scientifically formulated to help create healthier, happier, and more enjoyable lives for our consumers all over the world.  We are one of the most genuinely innovative companies in the global dietary supplements industry and only plan on accelerating in the future.

Force Factor’s award-winning products are sold in thousands of retail and eCommerce stores nationwide, including Walmart, The Vitamin Shoppe, Sam’s Club, Walgreens, CVS, iHerb, Amazon and Costco.  Currently, more than 25,000 people buy our products every single day, and that number is growing every month.  You will have a real opportunity to make an impact on people’s lives by working at Force Factor to create new solutions for empowering personal health and wellbeing.

Culturally, think of us as an intense, meritocratic, and exciting high-growth startup that has survived and thrived through its first decade and a half of rapid evolution and is now thinking about how to scale up and conquer the next decade’s worth of challenges and opportunities. We’ve sold more than a billion dollars worth of products to consumers over the last 15+ years, but fundamentally we know we’re just at the beginning of our journey, and that’s where you come in!  We need the smartest, highest-energy people with integrity who are looking to join an ambitious and hard-working team.  We do not need social loafers, those looking for shortcuts, people lacking grit, or people unwilling to pay the price for success!  If you join Force Factor, you will work hard, learn a tremendous amount, and be surrounded by incredible teammates.

Force Factor is based in Boston’s innovative Seaport District, in historic Fort Point.  Our team is filled with passionate, dedicated, and inspiring people operating with an ownership mindset (which is easy because we are entirely privately held by our team and plan to stay that way over the long-term).  If you love a challenge, enjoy acting with urgency, and prefer to opt into a high-performance culture, when you join us you’ll feel like you’ve finally come home.  Our private ownership structure is designed for the long-term to enable huge opportunities for growth, learning, leadership, and wealth creation, and we hope you’ll choose to help us build an enduring and successful business for decades to come.

The Co-Op: 

We are seeking a proactive and results-driven TikTok Shop Strategy Co-Op to manage daily operations and develop strategies to boost our brand’s sales on the platform alongside the TikTok Shop Team. This role offers the opportunity to directly impact growth and engagement through innovative initiatives and operational excellence. You will support the brand by managing affiliate programs, overseeing campaigns, and driving creative strategies, all while maintaining brand reputation, enhancing customer satisfaction, and maximizing sales performance on TikTok.

In this co-op program, you’ll have the opportunity to drive a meaningful impact on our brand’s success while gaining valuable hands-on experience, mentorship, and professional development. Running from January to June, the program requires a full-time commitment (five days a week) in the Seaport District of Boston. During the spring, co-ops will work on high-impact projects that directly contribute to our brand’s growth.

Key Responsibilities:

• Affiliate Management: Recruit and manage affiliate partners to boost visibility and sales. Monitor and optimize affiliate performance, providing key resources for success.
• Customer Service: Address customer inquiries and issues on TikTok Shop promptly, maintaining a positive brand image. Track feedback to improve service strategies.
• Campaign Management: Plan and execute TikTok campaigns for promotions and launches, collaborating with influencers and TikTok partners to meet marketing goals.
• Research & Analytics: Analyze TikTok Shop data and track trends to refine strategies and boost performance.
• Financial Reporting: Track and report TikTok Shop sales, Return on investment, and campaign budgets with strong Excel skills.
• Content Coordination: Develop and coordinate engaging TikTok content aligned with campaign goals.
• Creative Direction: Bring fresh ideas and leverage TikTok trends to enhance ad content and campaigns.

Required Qualifications:

• Experience with social commerce and/or TikTok Shop is a plus.
• Creative mindset with a passion for staying ahead of social media trends.
• Excel skills for basic financial and performance reporting.
• Prior experience working behind the scenes in TikTok Live or TikTok Shop is preferred.
• Demonstrated ability to balance academic and extracurricular commitments (i.e., work experience, clubs, volunteer activities, teams, etc.).
• A performance-focused, results-oriented approach - you will need a strong work ethic and drive to achieve results.
• Ownership mentality, self-motivation, ambition, and entrepreneurial spirit.
• Excellent interpersonal, communication, project management, and time management skills.
• Ability to thrive in a fast-paced, dynamic, and deadline driven environment.
• Self-motivated with the ability to prioritize and execute multiple concurrent tasks.
• Detail-oriented, driven, and organized high performer with an insatiable desire to win.