Data Center Engineer

We are actively seeking a Data Centre Engineer for our Infrastructure team. This person will be responsible for building and installing multiple hardware components that make up the company’s infrastructure.

The Data Centre Engineer responds to critical customer outages, taking the necessary steps to diagnose and correct the root cause as quickly as possible. He/she exhibits a deep understanding of data center technologies, strong analytical and troubleshooting skills, and excellent communication skills.

Location: Slough - Hybrid

Key Responsibilities:

• Build, manage and maintain company’s infrastructure in global data centers.
• Perform equipment installs – compute, network, storage, racks, PDUs, cabling, etc.
• Closely monitor infrastructure to prevent failures and service degradation.
• Work with other Operations teams on troubleshooting and resolution of problems including hardware failures and physical connectivity problems.
• Communicate and coordinate with remote hands in remote data centers, providing technical direction when needed.
• Maintain asset inventory – both installed and spares.
• Perform all shipping and receiving duties including RMA activities.
• Maintain impeccable documentation around our datacenter configuration.
• Set standards of excellence for all datacenter operations
• Maintain clean and orderly premises at all times
• Update and work on tickets and tasks assigned in a timely manner
• Follow change management process Participate in off hours change windows
• Provide 24x7 support as needed
• Must be willing to participate in on call duties
• Must be willing to travel to our Data Centre in Slough on a regular basis 
• Must be willing to work shift pattern (mostly afternoon/late nights - 4 pm - 12 am)
• Weekend/Overtime may by be required (time off in lieu) 

Requirements:

• Minimum of 4 years hands on experience with Data Centre technologies – compute, network, storage, cabling, racks, PDUs, etc.
• Great knowledge and experience with planning cooling, power and space resources Linux/Unix system administration, networking and SAN connectivity skills strongly desired
• Experience working with vendors (quote-purchase process, RMA processes, support interactions) Scripting skills are a plus.
• Experience supporting 24x7 customer facing production environment.
• Ability to troubleshoot and solve hardware problems independently.
• Bachelor of Science degree in Computer Science or equivalent experience

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