Trade Operations Manager-Americas

Job Summary

Primarily responsible for ensuring QSC's compliance with trade laws, trade business processes, and regulations in the United States, Mexico, Canada, and Latin America in accordance with corporate policies, procedures, and compliance frameworks. This role serves as the primary regional point of contact for customs and export compliance matters across the Americas and partners closely with Internal Legal Trade Compliance to support implementation of global trade compliance policies and requirements.

The position provides technical trade compliance expertise and operational leadership for customs and export compliance activities, including HTS classification, ECCN classification, country of origin determinations, customs valuation, free trade agreement qualification, duty drawback, tariff analysis, and export controls. The role leads compliance assessments, audits, monitoring activities, and corrective action initiatives, develops auditable compliance documentation, and identifies and mitigates compliance risks while supporting business objectives and regulatory requirements.          
            

Key Tasks & Responsibilities (Essential Functions)

Customs Classification, Country of Origin & Trade Determinations
Conduct and maintain HTSUS classifications, customs valuation reviews, country of origin determinations, substantial transformation analyses, and regulatory assessments supporting imports and exports throughout the Americas. Develop and maintain audit ready records and technical compliance memoranda supporting regulatory requirements.     

Export Controls & ECCN Classification 
Conduct and maintain ECCN classifications, export licensing determinations, EAR compliance reviews, denied party screening oversight, and export control assessments. Maintain BIS compliant records and supporting documentation, and support export compliance audits, investigations, and regulatory inquiries.      

FTA, TAA, & Special Trade Programs
Administer and document Free Trade Agreement programs (including USMCA), Trade Agreements Act (TAA) eligibility analyses,  tariff mitigation initiatives, and other special trade programs. Maintain qualification records, supplier certifications, and supporting documentation.     

Import Compliance, Duty Drawback, Reconciliation & Post Entry Activities
Conduct import compliance reviews, support post summary corrections (PSCs), reconciliation filings,duty drawback claims,  broker oversight activities, customs entry validations, and other customs compliance activities to ensure compliance with regulatory requirements and company policies.        

Audit, Risk Assessments & Internal Controls
Lead customs and trade compliance audits, risk assessments, monitoring activities, and internal control reviews. Identify compliance gaps, document findings, develop corrective action plans, and support CBP, BIS, and internal audit activities.    

Process Improvement, Training & Stakeholder Support
Develop and improve trade compliance procedures, SOPs, work instructions, compliance controls, and training programs. Provide technical guidance to stakeholders regarding classification, valuation, country of origin, FTA qualification, TAA eligibility, duty drawback, export controls, and customs compliance requirements.      

Regulatory Monitoring & Trade Compliance Advisory
Monitor and assess changes to customs, export control, sanctions, tariff, and trade regulations affecting QSC's operations in the United States, Canada, Mexico, and Latin America. Communicate regulatory updates, provide compliance guidance to stakeholders, and recommend process or control enhancements to maintain compliance and support business objectives.    

Job Requirements & Qualifications

• Clear and compelling written and verbal communication skills.
• Demonstrated expertise in HTSUS classification, ECCN classification, customs valuation, country of origin determinations, free trade agreement qualification, duty drawback, and U.S. export controls (EAR).
• In-depth knowledge of USHTS/HS, country of origin requirements, free trade agreements, and U.S. EAR.
• Working knowledge of ACE and SNAP-R.
• Familiarity with the LATAM import/export environment.
• Experience working on cross-functional teams to implement system changes based on user or legal requirements.
• Excellent research and analytical skills with the ability to present conclusions clearly and effectively based on the intended audience and context.
• Strong understanding of the relevant regulatory environment, its impact on QSC, and how to develop, improve, and execute effective trade compliance programs.
• Ability to promote and maintain a strong compliance culture and ethical business practices.

Minimum Education

Bachelor’s degree or equivalent.

Minimum Experience

6–8 years of experience.

Preferred Education

Bachelor’s degree or similar certification in a relevant field, such as International Business and Trade, Logistics, or a related discipline.

Equivalent relevant work experience may be considered.

Preferred Experience

5+ years of experience in a Trade Compliance role.

Deep knowledge of trade compliance processes and how they integrate with other business functions.