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Cambridge Savings Bank

Mutual community bank delivering banking services

Assistant Branch Manager

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timePortsmouth, NH, USA

About the Job

Requirements

  • Three or more years of customer service experience with a proven record of sales success.
  • Strong attention to detail.
  • Ability to work independently, take accountability for actions, manage competing priorities, and make quick, high-quality decisions.
  • Strong leadership, communication, and interpersonal skills, with the ability to interact with diverse groups.
  • Ability to travel to and work at other branches as needed.

Responsibilities

  • In collaboration with the Branch Manager, develop strategies to lead the team to achieve or exceed organizational goals.
  • Consistently demonstrate and lead the team to deliver outstanding customer experience, create an environment that encourages the team to deepen customer relationships, and find solutions.
  • In collaboration with the Branch Manager, create an operationally strong branch environment, ensuring adherence to policies and procedures and risk and audit expectations.
  • Foster a respectful work environment and further a culture of inclusion by building connections through listening, compassion, and understanding.
  • Actively participate in team and peer group meetings.
  • Actively engage with the community and encourage volunteerism.
  • Perform additional duties as required.
  • Play a role in shaping team culture, collaboration, and engagement.

Desired Qualifications

  • Associate degree.
  • One to three or more years of management experience.

About the Company

Cambridge Savings Bank

Mutual community bank delivering banking services

Cambridge Savings Bank is a mutual, full-service community bank serving Massachusetts with about $7.5 billion in assets. It offers personal, small business, and commercial banking through branches and a growing digital footprint. The bank provides typical banking products such as checking and savings accounts, loans, mortgages, and treasury or commercial banking services to individuals and businesses. What sets Cambridge Savings Bank apart is its mutual ownership, which aims to prioritize customers and employees and support local communities rather than external shareholders, delivering relationship-based service. The bank’s goal is to help customers achieve their financial goals and strengthen the communities it serves by combining personalized in-person service with convenient digital options.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1834

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