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Travel + Leisure

Travel publication with destination guides

In-House Assistant Marketing Manager

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeKapaʻa, HI, USA

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required; equivalent job experience may be accepted in lieu of the education requirement.
  • Two years of marketing experience are required, primarily in the vacation ownership industry.
  • Excellent verbal and written communication skills and consistent professionalism are required.
  • The ability to coach, counsel, and motivate direct reports is required.
  • The ability to provide exceptional customer service and communicate positively and effectively with upset owners is required.
  • The ability to multitask efficiently and negotiate effectively is required.
  • Working knowledge of marketing databases is required.
  • The ability to recruit, train, and develop employees is required.
  • The ability to lead by example, maintain attention to detail and accuracy, and solve problems is required.
  • The ability to carry out responsibilities in accordance with organizational policies and applicable laws is required.
  • Up-to-date knowledge of company systems, including Mainframe, Focus, and CRS, is required.

Responsibilities

  • Assist the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team.
  • Directly supervise In-House Marketing staff by interviewing, hiring, training, planning, assigning, and directing work; conducting performance reviews; motivating and rewarding associates; and taking disciplinary action, including termination and conflict resolution.
  • Maintain total site marketing penetration standards set by management.
  • Run daily reports, including the Daily Arrival Report, Daily In-House Report, and Owner Arrival Report; prepare daily and weekly status reports, including show factors and penetration rates, for corporate deadlines; and prepare other reports as needed by management.
  • Coordinate with In-House and Front Line sales management regarding available tour seats and potential tour flow.
  • Coordinate with sales regarding new or changed marketing programs, including booking and gifting policies.
  • Maintain copies of invitations and daily tour manifests; resolve issues involving tour statuses, bookings, and coding; and order and maintain departmental supplies, including collateral materials and uniforms.
  • Perform other duties as assigned.

About the Company

Travel + Leisure

Travel publication with destination guides

Travel + Leisure provides content about travel destinations, hotels, restaurants, and the latest travel industry news, gadgets, and travel updates. It communicates through a digital magazine and website that publish articles, guides, lists, and reviews to help readers discover and plan trips. Readers explore destinations, hotels, and experiences, save favorites, and use insider tips to inform their travel choices. The brand differentiates itself with its long-standing, global coverage, expert editors, and curated rankings and recommendations that reflect real-world travel experiences. Its goal is to help people discover and plan memorable trips by offering trusted recommendations and up-to-date travel information.

Company size
1-10
Company stage
Acquired
Total funding
$100M
Headquarters
New York City, New York
Founded
1937

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