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Eataly

Global Italian food hall operator

Senior Recruiter

Generalist RecruitingPosted on Nov 13
ContractNew York, NY, USA$85k - $95k /yr

About the Job

Requirements

  • At least 6 years of talent acquisition experience, preferably in hospitality, food service, retail, or other multi-department operational environments.
  • Demonstrated experience recruiting senior-level, management, and leadership positions, ideally within a high-volume, multi-department organization.
  • Strong understanding of hospitality and retail operations, organizational structures, and leadership hiring needs.
  • Ability to develop and execute effective sourcing strategies and identify qualified candidates for hard-to-fill positions.
  • Experience managing multiple searches simultaneously while balancing competing priorities and tight deadlines.
  • Relationship-building and stakeholder management skills, with the ability to influence and advise hiring managers at all levels.
  • Knowledge of Applicant Tracking Systems and modern recruitment technologies.
  • Communication, interviewing, negotiation, and candidate assessment skills.
  • Organizational skills, attention to detail, and follow-through.
  • Ability to work independently with accountability and adapt quickly to changing business needs.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to manage a fast-paced recruitment workload and prioritize hiring needs throughout the assignment period.
  • Must be able to work regularly in person within the store.

Responsibilities

  • Lead full-cycle recruitment for senior-level and management positions, including operational leadership roles within Retail, Restaurants, Caffè, Culinary, and other store departments as needed.
  • Partner with the Store Director, department leaders, and Talent & Culture to understand business needs, establish hiring priorities, and execute targeted recruitment strategies.
  • Manage all stages of recruitment, including job intake meetings, sourcing, candidate screening, interviewing, selection, offer negotiation, and closing.
  • Source and engage qualified candidates through networking, referrals, industry connections, online platforms, and targeted outreach to generate candidate pipelines.
  • Prioritize critical and time-sensitive vacancies, maintain momentum across multiple searches, and drive recruitment processes forward to meet hiring objectives.
  • Provide hiring managers with market insights, candidate availability, compensation expectations, and recruitment updates to support timely hiring decisions.
  • Ensure a consistent, professional, and engaging candidate experience reflecting the employer brand, culture, and values.
  • Build and leverage relationships with external recruitment partners, hospitality networks, and industry organizations to support hiring needs.
  • Maintain accurate and timely candidate records, recruitment activity, and hiring documentation in the Applicant Tracking System, ensuring compliance with company standards and applicable employment laws.
  • Track recruitment progress, hiring activity, and key metrics to provide visibility into open positions, identify potential roadblocks, and support hiring outcomes.
  • Coordinate with store leadership and People Operations to support the onboarding and transition of newly hired leaders.
  • Perform other duties as assigned.

Desired Qualifications

  • Hospitality, food service, retail, or other multi-department operational recruitment experience is preferred.
  • Experience recruiting senior-level, management, and leadership positions in a high-volume, multi-department organization is ideal.

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$199M
Headquarters
Monticello d'Alba, Italy
Founded
2004

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