Senior Marketing and Communications Manager

Job Description

• Develop and implement the hotel's annual communications, PR, and media strategy in alignment with the the hotel's vision and business objectives.

• Manage all external communications, including press releases, media interviews, corporate announcements, and public relations activities.

• Build and maintain strong relationships with local and international media, influencers, tourism authorities, and key industry stakeholders.

• Oversee the hotel's social media presence, digital content, storytelling, and online reputation in coordination with relevant departments.

• Lead the development of creative campaigns to promote the hotel's rooms, restaurants, events, and special offers.

• Ensure consistency of brand identity, tone of voice, and messaging across all communication platforms and promotional materials.

• Manage crisis communications and sensitive public statements, ensuring timely coordination and approval from the General Manager.

• Oversee internal communications, ensuring employees are regularly informed about hotel news, achievements, initiatives, and important announcements.

• Coordinate media visits, press events, photo shoots, and strategic PR partnerships.

• Monitor media coverage, brand visibility, and campaign performance, providing regular reports and recommendations to the General Manager.

• Work closely with Sales & Marketing, Revenue, F&B, and other operational departments to maximize promotional opportunities and strengthen the hotel's market positioning.

Qualifications

• Minimum 3 years of relevant experience in communications or public relations, preferably within the luxury or upscale hospitality sector.

• Proven experience in media relations, PR strategy, content development, and brand reputation management.

• Excellent written and verbal communication skills in English; Arabic is an advantage.

• Strong understanding of digital communications, social media, and media monitoring platforms.

• Exceptional interpersonal, presentation, and stakeholder management skills.

• Ability to handle confidential and sensitive matters with discretion and professionalism.

• Creative, proactive, commercially aware, and capable of working independently while advising and supporting the General Manager.

Additional Information

Your team and working environment:
Crafting Pure Living.

Are you a highly organized and proactive individual with a passion for the hospitality industry? This role offers a unique opportunity to be at the heart of our hotel's operations, providing critical support to our leadership team. If you thrive in a fast-paced environment, with a passion to do, and have exceptional communication skills, we want you on our team. Join us and play a key role in delivering exceptional guest experiences and driving our hotel's success.