Calcium+Company

Independent healthcare marketing with medical content

Vice President Account Supervisor

Account ManagementPosted on Nov 9

Full-timePhiladelphia, PA, USANo salary listed

About the Job

Requirements

A bachelor's degree is required.
Eight to ten years of pharmaceutical marketing or account management experience is required.
At least two to four years of Account Director experience in an agency setting is required.
The candidate must have the business acumen and maturity to lead a team.
The candidate must be able to think strategically about the brand and agency and have a measurable impact on business results beyond tactical execution.
The candidate must have a strong professional presence and the ability to motivate the internal team and build client confidence.
The candidate must have strong verbal and written communication and presentation skills with clients and internal brand teams.
The candidate must be able to manage deadlines, multiple tasks, and challenges.
The candidate must be able to travel locally and nationally up to 45% of the time.
The candidate must be willing to be flexible and take on work beyond the listed job description when needed.

Responsibilities

Drive the strategic, operational, and financial success of assigned clients and business portfolios.
Serve as a strategic partner to senior client stakeholders by providing forward-thinking counsel.
Lead integrated cross-functional teams and ensure delivery of work aligned with client and agency objectives.
Maintain accountability for revenue forecasting, profitability, resource planning, and overall business performance.
Identify and convert opportunities for organic growth, new business development, and long-term client partnerships.
Mentor talent, strengthen client relationships, and contribute to agency growth.
Manage one brand with multiple indications or multiple moderate-size brands, aligning brand strategies and tactics with the overall client and corporate vision.
Apply brand strategy to the master tactical plan and oversee tactical execution for the brand while contributing to the overall brand plan.
Hold final accountability for client satisfaction at the product manager level and guide multidisciplinary teams, supporting their development.
Contribute to agency growth and culture by motivating teams and delivering results for the agency, brand, and client.
Demonstrate commercial business development acumen and apply industry and therapeutic-area knowledge.
Discuss, recommend, and provide direction on strategy and competitive market events.
Foster partnerships between planning and creative teams to produce strategic insight and vision that achieves client goals.
Lead the team in a manner that supports company ideals.
Address conflict, celebrate successes, set team priorities, explain brand objectives and strategies, and monitor progress and measurable outcomes.
Own the financial health of assigned accounts, including scoping, budgeting, billing, and revenue forecasting.
Develop and manage scopes of work, project estimates, and budgets with Finance, Project Management, and Senior Account Leadership.
Ensure work is appropriately scoped and resourced, with clear project deliverables, timelines, and financial commitments.
Monitor project budgets, labor hours, resource utilization, and financial performance against approved parameters.
Maintain timely and accurate revenue forecasts and communicate potential changes, risks, and opportunities.
Partner with Finance to ensure accurate billing, timely reconciliations, and appropriate account-revenue tracking.
Build confidence among junior colleagues, peers, and cross-discipline client teams.
Manage, mentor, and develop team members.

JOB DESCRIPTION
VP, ACCOUNT SUPERVISOR
ACCOUNT SERVICES
Reports to: EVP or SVP, Global Client Lead

Job Summary

At Calcium+Company, our senior Account Services leaders are responsible for driving the strategic, operational, and financial success of their assigned clients and business portfolios. Serving as trusted strategic partners to senior client stakeholders, they provide forward-thinking counsel, lead integrated cross-functional teams, and ensure the delivery of exceptional work aligned with client and agency objectives. These leaders maintain accountability for revenue forecasting, profitability, resource planning, and overall business performance, while proactively identifying and converting opportunities for organic growth, new business development, and long-term client partnerships. They also play a critical role in mentoring talent, strengthening client relationships, and contributing to the continued growth and success of the agency.

The Vice President, Account Supervisor, is an Account Services department position for someone with the ability and understanding to manage one brand with multiple indications, or multiple brands of moderate size and align the brands’ strategies and tactics with the overall client/corporate vision. The VP, Account Supervisor owns the application of brand strategy into the master tactical plan development and tactical execution for their brand while contributing to the overall brand plan. As the leader of the account group, the VP, Account Supervisor accepts final accountability for client satisfaction at the product manager level, and provides guidance across multi-disciplinary teams, inspiring them and ensuring their development. The person in this position contributes to the overall growth and positive culture of the agency, with a solution-orientated approach that drives team motivation and delivers results for the agency, brand, and client.

Key Job Responsibilities (Duties may include, but are not limited to all or some of the following)

Demonstrates commercial business development acumen, bringing a level of industry and therapeutic area knowledge unequaled inside or outside the client’s organization
Able to discuss, recommend, and provide direction on issues ranging from strategy to competitive market events
Owns the application of brand strategy into the master tactical plan development and tactical execution for their brand
Discusses, recommends, and provides direction on issues ranging from strategy to competitive market events
Takes a lead role in fostering a partnership between planning and creative teams, resulting in strategic insight and vision that achieves client goals
Leads the team in a manner that encourages, executes on, and supports company ideals
Addresses conflict and celebrates successes, sets clear team priorities, explains brands’ objectives and strategies, monitors progress and measurable outcomes
Maintain strong ownership of the financial health of assigned accounts, including accurate scoping, budgeting, billing, and revenue forecasting
Develop and manage scopes of work (SOWs), project estimates, and budgets in partnership with Finance, Project Management, and Senior Account Leadership
Ensure work is appropriately scoped and resourced, with clear understanding of project deliverables, timelines, and financial commitments
Monitor project budgets, labor hours, resource utilization, and financial performance to ensure work remains within approved parameters
Maintain accurate and timely revenue forecasts, proactively communicating potential changes, risks, or opportunities
Partner with Finance to ensure accurate billing, timely financial reconciliations, and appropriate tracking of account revenue
Enables and promotes confidence in junior colleagues, peers, and cross-discipline client teams
Manages, mentors, and develops team members

Job Qualifications (Skills/Requirements)

Bachelor's degree required
8-10 years of pharmaceutical marketing or account management experience
At least 2-4 years of Account Director experience in an agency setting is required
Possesses a level of business acumen and maturity necessary to lead a team
Ability to think “bigger picture” on the brand and for the agency in a strategic way that has a measurable impact on business results beyond tactical execution
Strong professional presence—possesses positive, inspirational qualities that motivate internal team and evoke ease and confidence in clients
Possesses superior verbal and written communication skills, both with clients and internal brand teams, including presentation skills
Can mindfully manage deadlines, multiple tasks, and challenges
Ability to travel (locally and nationally) up to 45% of the time
Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work

For U.S. Job Seekers, it is the policy of Ca+Co to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. 

About the Company

Calcium+Company

Independent healthcare marketing with medical content

Calcium is a healthcare marketing agency that provides strategic and creative services, deep medical and scientific content expertise, and in-house digital capabilities. Its products are delivered through a full-service, independent agency model that combines big-agency talent with a nimble, bureaucracy-free structure to drive growth for brands. The work process centers on close, hands-on client service at senior levels, ensuring resources are focused where they can nourish a brand—whether launching a new product or growing an existing one. Calcium differentiates itself from competitors by offering high-level, senior-led attention without the typical agency overhead, backed by strong medical/scientific content capabilities and digital delivery in-house. The company’s goal is to deliver real market impact for clients and to grow Calcium as a trusted partner in healthcare marketing.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 2012

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