Beth Israel Lahey Health
Integrated health system delivering care, education
Administrative Assistant 1 - Pulmonary Function Lab
+ Shift differentials + Call pay + Premium pay + Overtime pay
About the job
- A High School diploma or GED is required.
- Zero to one years of related work experience is required.
- Basic familiarity with computers and the ability to navigate web-based applications at a basic level are required.
- Ability to make decisions based on specific instructions, standard practices, and established procedures with little or no supervision is required.
- Ability to address routine, repetitive problems by following clear directions and procedures and identifying opportunities for process improvements is required.
- Ability to follow general instructions and procedures as provided is required.
- Ability to read and write in English to understand basic safety instructions, take direction from supervisors, communicate with patients, families, and medical center staff, and respond to basic questions is required.
- Ability to understand spoken English to follow basic safety instructions, take direction from supervisors, and communicate with patients, families, and medical center staff in response to routine questions is required.
- Basic knowledge of fundamental concepts, practices, and procedures and the ability to use them in routine situations are required.
- Ability to interact respectfully with employees, professional staff, and external contacts to offer ideas, identify issues, obtain information, or deliver services is required.
- Ability to respond to requests in a timely and respectful manner is required.
- Answer telephones and greet visitors and patients, take accurate messages or route calls to the appropriate person, and provide routine services and assistance as necessary.
- Collect, compile, and disseminate information or data according to guidelines and established procedures.
- Compile and distribute routine reports following established procedures.
- Perform routine clerical duties, including opening and sorting mail, delivering and retrieving patient records, photocopying materials, and sorting, collating, and distributing documents.
- Organize and file information, patient files, and data according to established procedures.
- Type routine or standardized correspondence and forms according to quality standards.
- Route documents for signatures or authorizations.
- Enter specified data or information accurately into hospital or department systems, databases, or spreadsheets.
- Operate office equipment such as copiers and fax machines.
- Monitor and restock routine office supplies as necessary.
- Perform sedentary work involving up to 10 pounds of force occasionally and occasional walking and standing.
- An Associate's degree is preferred.
About the company
Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Cambridge, Massachusetts
Founded
2017
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Simplify's Take
What believers are saying
- BILH posted a $93 million operating gain in 2025 after four loss-making years.
- First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
- Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.
What critics are saying
- Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
- Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
- 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.
What makes Beth Israel Lahey Health unique
- BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
- BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
- BILH is shifting 64% of care outside Boston and Burlington, deepening local access.
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Benefits
Mental Health Support
Company News
Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.