Platform Engineering Leader - Business Platforms, Retail Concept Operations

Job Description

Hej Platform Engineering Leader (Business Platforms), 

Inter IKEA Group connects IKEA franchisees with range development and suppliers and ensures alignment of the overall IKEA strategic direction. Every day, we strive to develop, produce, and sell products and services that are affordable and accessible to everyone. 

This role is positioned in Retail Concept Operations. You will belong to the Retail Digital Operations team, reporting to the Retail Digital Operations Manager.  

In Retail Concept Operations, as part of Retail Concept, we protect, develop, and enable the IKEA Concept across markets and franchisees. We turn the "what" of the IKEA Concept into the "how" of everyday retail operations, making it easy to use, scale, and trust across the value chain.  

We take pride in working in progressive ways of working, with empowered teams and strong digital competence. We focus on simple, practical solutions that strengthen both short- and long-term low cost, while supporting consistency and quality in how the IKEA Concept comes to life.  

Together, we build ways of working where teams take ownership, collaborate closely, and continuously improve, so we can create meaningful value for IKEA, our franchisees, co-workers, and the many people. 

Our team enables the digital platforms and engineering capabilities that support Retail Operations across the IKEA value chain. Together, we drive engineering excellence, platform consistency and technology innovation, ensuring our digital services remain scalable, reliable and ready to meet future business needs. 

Our team is based in Malmö. We believe that your presence with the team and working the majority of the time in the workplace is important. 

About the role 

This is an exciting opportunity for a co-worker with extensive platform engineering experience to take on a strategic leadership role supporting our Business Platform teams. These teams develop and operate critical capabilities based on Microsoft Dynamics 365 Finance & Operations and Commerce as part of the Core Digital Retail offer—helping IKEA retailers run reliable, efficient and continuously improving retail operations. You will influence engineering practices across multiple platform teams, creating alignment while driving technical excellence, reusability and continuous improvement. 

As a Platform Engineering Leader, you will connect business needs, architecture direction and hands-on engineering. You will help our Business Platform teams get the most from Dynamics 365 Finance & Operations and Commerce—strengthening the foundations behind the Core Digital Retail offer and making it easier to deliver secure, scalable and maintainable capabilities across retailers. In the coming years, we will modernise these foundations and build common engineering practices that enable greater speed, quality and efficiency. You will drive alignment across platform teams, promote platform engineering best practices and ensure solutions support both business outcomes and architecture goals. You will report to the Retail Digital Operations Manager. 

You will be part of a team of engineering leaders who are jointly responsible for the architecture of the Core Digital Retail offer. Together, you guide the platform and product teams in their architectural decisions and, when needed, write design topics for decision by the Architecture Review Board. You will work in very close alignment with the latest developments at Microsoft, especially for Dynamics 365 and the use of agents in this setting. 

On a typical working day, you will: 

• Partner with Business Platform teams and architects to establish engineering standards, design patterns and reusable solutions for Dynamics 365 Finance & Operations and Commerce. 
• Lead initiatives that improve platform performance, reliability, security, efficiency and developer experience across the Core Digital Retail offer. 
• Turn recurring team needs into shared foundations, tooling and ways of working that reduce complexity and accelerate delivery. 
• Support onboarding, competence development and knowledge-sharing across platform engineering teams while representing engineering interests across the broader technology organisation. 
• Work as part of a team of engineering leaders responsible for the architecture of the Core Digital Retail offer, guiding platform teams in architectural decisions. 
• Write design topics for decision by the Architecture Review Board when needed. 
• Stay closely aligned with the latest developments at Microsoft, especially in Dynamics 365 and the use of agents in this setting, and bring them into our architecture and engineering practices. 

What we'd like you to bring to the table 

The role as a Platform Engineering Leader requires you to: 

• Have strong experience in platform engineering, software engineering or related technical disciplines within large-scale digital environments. 
• Demonstrate deep knowledge of platform engineering principles, design patterns, architecture concepts and engineering best practices. 
• Have experience working in agile and DevOps environments, driving technical alignment and continuous improvement across teams. 
• Collaborate effectively with architects, engineers, suppliers and business stakeholders to achieve common goals. 
• Communicate complex technical concepts clearly and confidently to both technical and non-technical audiences. 
• Influence change and create alignment across organisations, even without formal authority. 
• Be fluent in spoken and written English. 

It's a plus if you also: 

• Have experience in solution architecture or enterprise-scale platform design. 
• Bring strong knowledge of the IKEA business, values and ways of working. 
• Have experience evaluating emerging technologies and driving technology modernisation initiatives. 
• Have knowledge of Microsoft Dynamics 365 and experience with agents and AI in enterprise platform settings. 

We welcome your application  

We look forward to receiving your application by November the 25th 2026 at the latest. We encourage you to apply as soon as possible.  

If you have any questions about the role or the recruitment process, or if you have a special need that requires accommodation in the recruitment process, feel free to contact the Recruiter Jordi Menick ([email protected])   

We always recruit based on values, competence, potential and diversity. Once competence requirements are met, we will first consider impacted co-workers employed in Inter IKEA Systems Service AB, Inter IKEA Technology Services AB and Inter IKEA Systems BV and secondly impacted co-workers at Inter IKEA Group. 

Qualifications

Additional Information