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Northwell Health

Nonprofit health system in New York and Connecticut

Unit Receptionist

Clinical Support & Patient AdministrationPosted on Nov 11
Full-time$28.52 - $30.31In-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Typing at 30 words per minute and/or data-entry skills at 80 keystrokes per minute are required.
  • The role requires the ability to communicate effectively.

Responsibilities

  • Perform general clerical and receptionist duties supporting the patient care unit, including preparing, compiling, and maintaining records.
  • Perform duties related to patient admission, discharge, and transfer, including preparing patient charts and new admission packets; transmitting discharge notices; and notifying assigned departments when patients are admitted, discharged, transferred, placed on the condition-serious list, or expired.
  • Maintain accurate patient charts by reviewing charts and related data for accuracy and completeness, ensuring required signatures are obtained, filing hard-copy documents, and forwarding completed discharged-patient charts to Medical Records within established time intervals and hospital guidelines.
  • Perform clerical duties essential to patient-care-unit operations, including scheduling special tests, consultations, and transportation; preparing records and reports such as daily census and staff attendance; distributing mail, packages, and flowers; maintaining bulletin, directory, and locator boards; keeping chart areas, desks, and files orderly; notifying supporting departments of patient-unit needs or changes; and maintaining department supply inventory.
  • Act as a unit receptionist by directing and providing information to visitors, using appropriate telephone etiquette and knowledge of the telephone system, answering intercom calls, assisting visitors, distributing incoming mail, answering routine questions or referring them to the appropriate individual, and accurately and promptly receiving and transmitting messages.
  • Represent the hospital to patients and visitors, maintaining appropriate attire and promoting good public relations.
  • Provide coverage where needed at the request of supervisory staff.
  • Access medication delivery and/or medication areas, as authorized, when needed to perform required duties.
  • Perform related duties as required.

Desired Qualifications

  • Prior clerical experience is preferred.

About the Company

Northwell Health

Nonprofit health system in New York and Connecticut

Northwell Health is a nonprofit health system serving patients across New York City, Long Island, the Hudson Valley and Connecticut through hospitals and outpatient practices. Its network combines hospitals for complex care, community hospitals and specialty centers such as Cohen Children's Medical Center and Zucker Hillside Hospital. The system coordinates hospital, ambulatory and post-acute care, with philanthropy supporting its community mission. Its research institutes and partnerships with Hofstra University connect patient care with medical discovery and training for doctors, nurses and physician assistants. Founded in 1997, Northwell is headquartered in Lake Success, New York.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Lake Success, NY
Founded
1997

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