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Resonance

SaaS BizOps platform for unified operations

AI Transformation Lead

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeBerlin, Germany

About the Job

Requirements

  • Typically have up to four years of experience in consulting, private equity, banking, strategy, operations, or a high-growth startup.
  • Structure complex problems quickly and support arguments with data.
  • Have a deep understanding of technology and build with AI by prototyping workflows, agents, or internal tools; understand model capabilities and limitations, and work effectively with engineers.
  • Work effectively with client managers and frontline operators.

Responsibilities

  • Work on major client engagements across DACH, helping businesses redefine themselves through AI.
  • Own major workstreams alongside a Senior AI Transformation Lead and AI engineers.
  • Map business processes, identify where AI changes their economics, and redesign processes to be agentic-first.
  • Prototype workflows using Claude Code or similar tools.
  • Build the analysis supporting business cases and track productivity or revenue delivered by live builds.
  • Lead change on the ground by training users, running workshops, and helping people adopt new ways of working.
  • Feed engagement learnings into products, the platform, and playbooks.
  • Help shape how Resonance hires, operates, and grows in DACH.

Desired Qualifications

  • Experience with private-equity portfolios or value creation.
  • Exposure to software or services businesses.
  • German for client work in DACH.

About the Company

Resonance

SaaS BizOps platform for unified operations

Resonance provides a SaaS BizOps platform that acts as a single, unified system to manage an organization’s core functions. Its product suite includes a CRM to handle customers, employees and vendors; event management with scheduling and venue capabilities; a contract builder that creates flexible agreements from live operational data; a hiring manager for applicants; and tools for document generation, invoicing, and payments. The platform is customizable, allowing portals and workflows to be tailored to each client’s needs. Users access the system on a per-user monthly subscription across modules, making it suitable for small businesses, performance venues, schools, event spaces, galleries, rental studios, and non-profits, with a notable emphasis on serving the performing arts sector. Resonance aims to streamline operations by connecting disparate business activities and automating administrative tasks so organizations can focus on their primary goals.

Company size
1-10
Company stage
Seed
Total funding
$530K
Headquarters
Jersey City, NJ
Founded
2019

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