East Bank Club

Fitness, sports, and dining facility

Head Lifeguard

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeChicago, IL, USA$20 /hr

About the Job

Requirements

Maintain current Red Cross Lifeguarding certification; current American Heart Association and Ellis certifications are accepted until Red Cross certification can be obtained.
Acquire Red Cross Lifeguard Instructor certification within 30 days after hire.
Demonstrate the ability to lead by example.
Have time management skills.
Be able to work well with others.
Be able to address members' complaints.
Demonstrate organization.
Maintain a positive attitude.
Be available Monday through Saturday.

Responsibilities

Maintain an on-deck presence at the fourth-level indoor pool and at the outdoor pools during the summer season.
Provide training for new lifeguards and mentorship for all lifeguards.
Adjust and communicate assignments to lifeguards as weather and attendance change needs.
Ensure lifeguards are at their assigned areas and performing to East Bank Club standards, and provide direction and guidance as needed.
Communicate staff performance issues to the Director of Aquatics.
Schedule and run in-service training for Aquatics staff.
Teach or co-teach American Red Cross shallow-water Lifeguarding certification classes.
Give breaks to lifeguards throughout shifts.
Observe assigned pools and pool areas.
Provide member service recovery for issues that arise in or around pool areas.
Relay member relations problems to supervisors or management.
Control actions around the pool.
Enforce posted pool guidelines, including children's rules and age restrictions.
Keep the pool area and pool storage areas clean and organized, pick up towels, move chairs, clean and scrub the pool and waterline, vacuum pools as needed, and perform necessary cleanup when shutting down the pool.
Arrange equipment and swim aids.
Assist Aerobics and Swim Instructors with setting up or facilitating classes, including taking attendance.
Greet members and display appropriate body language as they arrive at the pool.
Initiate and run employee incentive programs.
Suggest new programs and ideas for improvement.
Notice small details around the pool area that need attention.
Reassign staff, including sending guards home, when pool attendance demands.
Communicate problems or potential problems to supervisors.
Maintain open communication with lifeguards.
Refer employees to managers when appropriate.
Perform other duties as assigned by management.

Head Lifeguard

East Bank Club · Chicago, United States · Full-time · Posted 2026-10-09

Salary: From USD 20

Workplace: on_site

Department: Fitness & Recreation

Description

Overseeing pools to facilitate a safe and well-run environment for all members. Has knowledge of rules and answer any questions. Ability to respond appropriately to emergency situations. Has the necessary skills to enforce pool guidelines with a kind member service approach, and lead staff by example and making assignment adjustments as necessary. Leads Summer Incentive programming including positive praise systems. Must run/assist in running monthly In-Service meetings for Lifeguarding staff.

Pay Rate: $20.00 per hour. This is considered an entry level position.

Schedule:

30 hours per week. 15 administrative, 15 lifeguarding
Monday-Saturday availability required

Essential Functions:

Maintain an on-deck presence in our 4th Level Indoor Pool; and Outdoor Pools during summer season
Provides training for new lifeguards and mentorship for all lifeguards
Adjust and communicate assignments to lifeguards as weather and attendance change needs
Ensure that lifeguards are at assigned areas and performing to EBC standards, offer direction and guidance as needed.
Communicate staff performance issues to Director of Aquatics
Schedule and run in-service training for Aquatics staff
Teach or Co-Teach American Red Cross Lifeguarding (shallow water) certification classes
Give breaks to lifeguards throughout shifts
Observing assigned pool and pool area
Member service recovery for any issues that arise in or around pool areas
Relay any member relations problems to supervisors or management
Controlling all actions around pool
Enforcing all posted pool guidelines
Enforcing Children’s Rules and age restrictions
Keeping pool area and all pool storage areas clean and organized
Picking up towels
Moving Chairs
Clean/ scrub pool, waterline to expansion joint
Clean any part of the pool that is dirty throughout entire shift
Vacuuming pools any time necessary
Shut down pool and perform necessary cleanup whenever needed
Arranging equipment and swim aids
Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
Displays appropriate body language and greets members as they come to the pool
Initiate and run employee incentive programs
Suggests new programs and ideas for improvement
Noticing small details around pool area that need attention

Marginal Functions:

Member relations
Reassigning staff when pool attendance demands including sending guards home
Communicate problems or potential problems to supervisors
Maintaining open communication with lifeguards
Referring employees to managers when appropriate

Other Job Functions:

All other job duties as assigned by management.

Requirements

Maintains current Red Cross Lifeguarding. (Current America Heart Association and Ellis certifications will be accepted until Red Cross certifications can be obtained.)
Acquire Red Cross Lifeguard Instructor certification within 30 days after hire.
Ability to lead by example
Time management skills
Ability to work well with others
Ability to deal with members’ complaints
Organization
Positive attitude

Benefits

Time Off & Retirement

Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave

Health & Wellness:

Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife

Employee Perks:

Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

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About the Company

East Bank Club

Fitness, sports, and dining facility

East Bank Club is a premier fitness, sports, and dining facility in Chicago’s River North. It offers a wide range of amenities—state-of-the-art gym equipment, group fitness classes, spa and salon services, and food and beverage options—all accessible to members through a club membership and staffed by a large team. The club differentiates itself with high-quality hospitality, extensive programming, and highly trained staff, earning a reputation as the industry gold standard. Its goal is to help members live well by promoting health and well-being beyond just fitness.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 1980

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