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Advocate Health Care

Nonprofit health system delivering comprehensive care

Healthcare Interpreter I Spanish

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeConcord, NC, USA

About the Job

Requirements

  • A high school diploma is required.
  • One year of related experience is required.
  • Knowledge of medical terminology and prior experience in a healthcare setting are required.
  • Demonstrated oral and written competency in the language pair, verified by successfully completing an Interpreter Language Assessment, is required.
  • Completion of a 40-hour Medical Interpretation Training Program within one year of hire is required.
  • The ability to speak English and Spanish in simple, understandable terms and intact sight and hearing are required.
  • The employee must be mobile throughout the healthcare system and able to deliver language access in person, by telephone, and through video remote modalities.
  • The employee must be able to walk, stand, sit, lift, and reach, including lifting at least 10 pounds to shoulder height.

Responsibilities

  • Respond proactively to requests for language access in a healthcare setting, including in-person, telephone, and video interpreting and basic translation.
  • Use technology as needed to deliver services in different modalities, and troubleshoot basic application issues for software and customers.
  • Maintain relationships with internal customers and decide which interpreter modalities are appropriate; control costs and use vendor relationships as needed.
  • Interpret information about patients' and families' healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments.
  • Interpret accurately and concisely while considering cultural implications and idiomatic language differences.
  • Educate caregivers about patients' cultures in relation to healthcare as a cultural broker.
  • Follow the healthcare system's professional conduct standards and national practice standards, and perform duties ethically.
  • Translate basic written information as needed and within department guidelines.
  • Serve as a cultural mediator and educate customers appropriately.

Desired Qualifications

  • A minimum of 40 hours of medical interpreter training is preferred.
  • A bachelor's degree is preferred.
  • National medical interpreter certification is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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