In PersonTravel to job fairs and community events, with client meetings on weekdays, evenings, and weekends as needed.
Social & Community ServicesCase Management & Advocacy
About the job
Requirements
A high school diploma or GED is required.
Five years of experience working with the public, including customer service.
Bilingual Spanish and English capability.
Ability to build positive relationships with external community resource staff.
Ability to maintain accurate records and attention to detail.
Availability to travel to job fairs and community events and meet with clients on weekdays, evenings, and weekends as needed.
Responsibilities
Prescreen low-income households for SNAP Program eligibility and help gather the documentation needed to complete applications.
Accompany applicants to required interviews at the local Department of Social Services when requested.
Refer low-income households to community resources that may address their specific needs.
Record problems or barriers clients encounter at their local Department of Social Services using forms provided by Hunger Solutions New York.
Conduct follow-up calls to assess whether clients need additional application assistance and inquire about the Department of Social Services' final eligibility determination.
Maintain accurate household files describing assistance provided and follow-up efforts.
Attend health fairs and community days to provide information about SNAP Program benefits.
Distribute SNAP Program outreach materials to churches and nonprofit agencies.
Desired Qualifications
Some college is preferred.
Catholic Charities of Long Island models the love of Jesus by offering dignified and compassionate care to poor and vulnerable neighbors of every faith and background. In-person service at more than 50 sites throughout Nassau and Suffolk counties is inspired by the Gospel call affirming the sacredness of every human life.
CCLI is looking for a BilingualNutrition Navigator with a generous heart and a desire to contribute to the well-being of others to carry out our mission on Long Island. By joining our team, you will share in the joy of providing “care with dignity and life with hope.”
Responsibilities:
Prescreen low income households for eligibility for the SNAP Program and assist them by gathering the documentation needed to complete the applications process. Accompany applicants to required interview at the Local Dept. of Social Services, if requested.
Refer low income households to other resources in their community which could further address their specific needs.
Record any problems or barriers clients encounter at their local Dept. of Social Services using the forms provided by Hunger Solutions New York,
Conduct follow up phone calls to clients to assess their need for additional application assistance, and inquire about DSS’s final eligibility determination.
Maintain accurate records on files describing the types of assistance and follow up efforts provided to each household.
Attend Health Fairs and Community Days to provide information regarding SNAP Program. benefits.
Distribute outreach materials related to the SNAP Program to churches and non-profit agencies.
Qualifications:
High School diploma or GED; some college preferred.
5 years of working with the public including demonstrating excellent customer service skills.
Bilingual capability - Spanish/English.
Ability to build positive relationships with external community resource staff.
Detail oriented and able to maintain accurate records.
Availability to travel to job fairs and community events, and meet with clients on week days, evenings and weekends as needed.
Schedule: full time – 35 hours per week
Rate of Pay: $20 per hour
This rate of pay serves as a good faith estimate. Actual pay is based on a number of factors which may include a candidate’s qualifications, skills, competencies, experience and work location. The salary range or rate listed does not include any differential pay or other forms of compensation, such as the value of benefits, which may be applicable to this position.