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Services for the Underserved

Offers services to underserved New Yorkers

Generalist

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$45k - $50k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalency is required.
  • At least one year of experience in a Clubhouse, case management, or similar role is required.
  • Basic computer skills are required.

Responsibilities

  • Engage clubhouse members in the culinary, maintenance, education/employment, media, and clerical units, including working alongside members to execute tasks.
  • Work primarily in one assigned Clubhouse unit while rotating or working in other units as needed.
  • Cook, complete job development, and teach computer skills.
  • Facilitate and participate in the day-to-day activities of an assigned unit on a rotating basis, emphasizing consumer empowerment.
  • Provide assistance, training, monitoring, and direction for members’ chosen unit activities and other program-related activities.
  • Make programming available in a manner that models the mainstream community, including celebrating holidays on the actual holiday and providing recreation and leisure activities.
  • Accompany members on group outings and social events.
  • Maintain the assigned unit logbook with group notes, attendance sheets, and monthly unit schedules.
  • Assist in facilitating program groups as needed on a day-to-day basis.
  • Assist members in developing individualized plans reflecting their expressed personal goals as they relate to the Clubhouse and their general goals.
  • Ensure members receive the support necessary to facilitate achievement of their indicated goals.
  • Conduct community outreach and provide members with transitional employment support.
  • Coordinate, supervise, and maintain member case records.
  • Encourage and inspire members to work or attend school or training.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate or bachelor's degree in a related field is preferred.
  • Experience using various computer programs, specifically Microsoft Word and Microsoft Excel, is preferred.
  • A high level of comfort around people experiencing psychiatric crisis is preferred.
  • Exceptional written and oral communication skills, including empathic listening and responding, are preferred.
  • Knowledge of ICCD standards, motivational interviewing, and stages of change is preferred.
  • Bilingual English/Spanish ability is a plus.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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