Host

Description

Responsibilities:

• Open the door for guests.
• Keep lines from forming at the door.
• Answer incoming reservation calls. 
• Maintain a clean and organized front desk area, lobby, and dining room.
• Complete reservations in the computerized reservation system. 
• Keep abreast of all food & beverage venues and menus. 
• Complete assigned opening, ongoing, and closing sidework
• Greet guests in a warm and friendly manner. 
• Answer the telephone and facilitate guest requests. 
• Notify Manager of all guest complaints
• Using the table management system, manage incoming reservations and venue floor. 
• Conduct restroom checks every hour
• Knows our menu as well as servers.
• Assist with daily administrative work as per direction of the manager. 
• Performs any and all other duties as assigned.

Requirements

• Ability to communicate effectively in English with guests as well as all levels of employees in both verbal and written form in a professional manner.  
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to provide direction in a fast-paced environment; manage time effectively and work well in a team environment. 
• Must possess excellent customer relations, sales, & communication skills. 
• Must possess at all times during employment a valid Washington State Department of Health card and any other government required cards. 
• A desire to learn, grow, and a passion for progress in this career.