Operations Supervisor

Join our Operations team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Operations Supervisor

Department: Operations

Work Location: Arlington TN, 100% Onsite. 1st shift (Monday-Friday)

What you will be doing:

Assure processes, accountability, and performance is maintained on a consistent basis in Case Pick and Replenishment Departments. Oversee the quality and expectations of Helen of Troy's vendor compliance log.

• Manage overall daily inbound and outbound operations of a business unit

• Mentor, develop, and train staff

• Troubleshoot and correct vendor compliance issues while minimizing chargebacks and provide root cause analysis and corrective feedback.

• Monitor and report daily goals and objectives to management such as daily workload, daily dollar, labor reports, etc.

• Follows a routine based on established procedure

• Analyzes facts to determine action based on standard practice and procedures

• Makes decisions based on cases not previously covered by devising new methods or modifying current procedures using general knowledge of field and company policies.

• Uses creative efforts to make decisions on highly technical cases or involved projects with little precedent, requiring broad conceptual judgment, initiative, and evaluation of complex factors.

• Participates in formulating and executing divisional plans and administering policies, objectives and programs.

• Participates in highly creative work on abstract research problems in highly technical areas requiring advanced knowledge.

• Performs other duties as assigned.

Skills needed to be successful in this role:

• Ability to walk and move for long distance.

• Ability to sit at desk with repetitive motions of wrists, hands, and fingers.

• Ability to lift 50 pounds.

• Ability to withstand warehouse settings (varying temperatures).

Minimum Qualifications:

• High school diploma/GED.

• 2+ years of supervisory and/or leadership experience.

• Management, presentation, project, problem solving, and teamwork skills.

• Shipping/Receiving, Bar code scanning experience.

• Experience with MS Office, Excel, Word, Outlook, PowerPoint, Windows.

• Ability to work overtime, weekend hours as needed.

• Authorized to work in the United States on a full-time basis.

Preferred Qualifications:

• Experience with Manhattan WMS, Manhattan Active.

• Experience with Process Flow.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.