Customer Service Senior Associate
Nordson
Customer Service Senior Associate
Nordson
Designs and sells precision dispensing equipment
Provides pre- and post-sale customer service and support across multiple sub families. Delivers timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints.
Provides pre- and post-sale customer service and support across multiple sub families. Delivers timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints.
Nordson designs and manufactures specialized manufacturing equipment. Its main products are dispensing equipment for adhesives, sealants and coatings, along with systems used to cure and surface-treat materials. It also makes testing and inspection equipment for electronic components. The company supports a broad range of industries, including packaging, electronics, medical, automotive, energy, and construction. Its products work by precisely dispensing fluids and controlling processes such as curing and surface treatment, using fluid-management and precision-engineering technology. Nordson differentiates itself with high-precision, reliable equipment and a global footprint that enables a wide product range, after-sales services, replacement parts and consumables. The company’s goal is to help customers improve manufacturing efficiency, reduce material usage, and cut waste through accurate, repeatable processes.
Explore more opportunities at Nordson