Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
SCAN Temp – Junior Peer Advocate
Location: Remote
Part-Time
The job
A peer advocate is a professional who provides support, guidance, and advocacy for individuals who are facing challenges such as mental health issues, addiction, or other life struggles. They use their own lived experiences to connect with and empower others, offering resources, encouragement, and a listening ear to help individuals navigate their own paths to recovery and wellness. Peer advocates often work in healthcare settings, community organizations, or social service agencies to provide peer support and promote positive outcomes for those they serve.
You will
Make outbound calls to members based on identified health interventions or quality initiatives.
Build rapport with members by communicating personal experience as a member and peer to enhance the effectiveness of health education and increase likelihood of positive behavior changes.
Coach members to create and implement strategies that minimize risks associated with the identified common health conditions.
Encourage and provide assistance to members who may encounter obstacles to seeking care.
Your Qualifications
High School Diploma or Equivalent Experience
Current SCAN Membership, required.
Must be proficient with operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software. Substantial experience with computer programs (MS Office Products) and internet browsing.
Excellent communication skills including the ability to articulate one’s own personal SCAN membership experience Bi-lingual in Spanish, Korean or Chinese a plus. Strong interpersonal skills, as well as strong written and verbal communication skills. Ability to work independently as well as part of a team. Strong organizational skills. Ability to work in a changing environment. Maintain valid driver’s license, automobile insurance and reliable transportation.
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
What's in it for you?
Base Hourly Pay Rate: $17.40
Work Mode: Remote
Robust Wellness Program
Excellent 401(k) Retirement Saving Plan with employer match
An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-JR1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
SCAN provides Medicare Advantage health coverage for seniors and runs community programs to help them stay healthy and independent. Members enroll in SCAN’s Medicare Advantage plan for medical benefits, while in-home care and programs like Independence at Home and Volunteer Action for Aging support aging in place. As a not-for-profit with a history dating to 1977, SCAN differentiates itself with a strong focus on seniors, caregivers, and broad community services, along with solid employee benefits. The goal is to improve access to care and strengthen communities so seniors can live independently and safely at home.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Long Beach, California
Founded
1977
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SCAN Health Plan earns 4-star rating in California for 14th consecutive year. SCAN Has Earned 4 STARS or Higher in California for 15 of the 16 Years of the CMS Star Ratings Program LONG BEACH, CA, UNITED STATES, October 16, 2026 / EINPresswire.com / - SCAN Health Plan (SCAN), one of the nation's largest not-for-profit Medicare Advantage (MA) plans, announced today that its largest contract in California earned a 4-STAR rating* from the Centers for Medicare & Medicaid Services (CMS) for 2027. In California, SCAN has also received a 90%-member satisfaction rating. The rating marks the 14th consecutive year SCAN's primary California contract has earned 4 STARS or higher and the 15th time in the 16-year history of the CMS Star Ratings program that this contract has achieved a rating of 4 STARS or higher.* For 2027, 95% of SCAN members in California are enrolled in 4 STAR rated Medicare Advantage health plans.** "Fourteen consecutive years at 4 STARS or higher is meaningful because it demonstrates that quality and growth don't have to be competing priorities," said Dr. Sachin H. Jain, CEO of SCAN Group and SCAN Health Plan. "SCAN has changed dramatically over the years - we're serving more people, entering new communities, building new kinds of partnerships and challenging ourselves to rethink how Medicare Advantage can work better. What hasn't changed is our mission or the responsibility we feel to the older adults who put their trust in us." In California, SCAN's Fully Integrated Dual Eligible Special Needs Plan (FIDE-SNP) contract - the only one in the state - earned a 4.0-STAR rating for 2027, highlighting SCAN's strength in meeting the needs of the most complex and vulnerable populations. SCAN's Arizona and Nevada contracts received 3.5 STARS and SCAN's Texas, New Mexico and Washington contracts are too new or did not have enough data to receive Star Ratings in 2027. SCAN's latest Star Ratings comes during a period of significant growth and transformation for the organization. Following a historic Annual Enrollment Period for 2026, SCAN welcomed 127,000 new members, representing 40.6% membership growth. SCAN has also continued to broaden its geographic footprint, expanding into additional counties and entering Oregon as it makes its plans available to more older adults effective January 1, 2027. SCAN is also pursuing a partnership-driven strategy designed to bring together healthcare organizations, providers and nationally recognized consumer brands to create more differentiated and simplified experiences for older adults. These collaborations reflect SCAN's broader effort to design Medicare Advantage around how older adults live their everyday lives and to make healthcare easier to navigate. "Maintaining this level of quality year after year takes tremendous discipline and a relentless focus on the member experience," said Karen Schulte, President of Medicare at SCAN Health Plan. "Our growth gives us an opportunity to bring the SCAN experience to more older adults, but it also raises the bar for us. Whether we are entering a new market, working with a new partner or welcoming a new member, our responsibility is the same: deliver high-quality care, meaningful benefits and an experience people can count on. This consistency is possible because of the commitment of our employees, providers, brokers and partners who serve our members every day." SCAN continues to rethink the roles of those who help older adults navigate Medicare. Its pioneering Brokers as Health Navigators program is designed to elevate brokers beyond the traditional enrollment process, equipping them to serve as trusted advisors who can help members better understand and engage with their healthcare throughout the year. Today, SCAN ranks among the 10 largest Medicare Advantage plans nationally and is the #1 health plan in California (outside of the Kaiser Permanente health system plans). As the organization has grown, it has remained committed to its nonprofit roots and to reinvesting in programs, partnerships and models of care that advance its mission of keeping older adults healthy and independent. SCAN's commitment extends beyond products. Its nationally recognized "Health Insurance Is Broken" campaign challenged conventions within the health insurance industry and called attention to the frustrations Medicare beneficiaries experience navigating healthcare. The campaign has earned dozens of industry honors and national recognition. SCAN's workplace culture has also received significant national recognition. In 2026, SCAN was named to PEOPLE's Companies That Care for the third consecutive year and to Modern Healthcare's Best Places to Work in Healthcare for the fourth consecutive year. SCAN has also been recognized as one of the Fortune 100 Best Companies to Work For (R), reflecting the organization's continued investment in a mission-driven culture centered on serving older adults. As SCAN approaches its 50th anniversary in 2027, the organization is looking ahead to its next chapter - building on five decades of service by continuing to challenge conventions and raise expectations for what Medicare Advantage can deliver. Every year, Medicare evaluates plans based on a 5-Star rating system. SCAN Health Plan is an HMO plan with a Medicare contract. Enrollment in SCAN Health Plan depends on contract renewal. *4.0-Star Rating applies to contract H5425 (SCAN Health Plan) in California in 2011 and from 2013-2027. Does not apply to contracts H0976 (SCAN Health Plan D-SNPs), H5943 (VillageHealth/SCAN DaVita Dialysis Care/Complete), H5811 (SCAN Health Plan D-SNP), and H9104 (SCAN Healthy at Home) in California during this period. **SCAN plan contracts that received 4.0-Star Rating for 2027 include all plans offered by SCAN Health Plan in California (H5425 and H0976) except SCAN DaVita Dialysis Care/Complete plans (H5943). SCAN contracts in Arizona (H1822) and Nevada (H0978) received a 3.5-Star Rating for 2027. SCAN DaVita Dialysis Care/Complete (H5943) and contracts in Texas (H8902), New Mexico (H5244), Washington (H4026), and Oregon (H3879) did not have enough data or are too new to receive overall Star Ratings in 2027. About SCAN SCAN Group is a mission-driven not-for-profit organization dedicated to addressing the biggest issues in healthcare for older adults, including chronic illness, access to care, homelessness, inequities, and loneliness. SCAN Group's SCAN Health Plan is one of the nation's foremost not-for-profit Medicare Advantage plans and currently serves over 460,000 members across California, Arizona, Nevada, Texas, New Mexico, Washington, and Oregon. Independence at Home, a SCAN Health Plan community service, provides vitally needed services and support to seniors and their caregivers. Since 2020, SCAN has also launched a portfolio of mission-aligned medical groups, including Healthcare in Action, Welcome Health and myPlace Health, each of which focuses on meeting the needs of older adults. Across all its entities, SCAN serves about half a million members and patients. To learn more, visit www.thescangroup.org and www.scanhealthplan.com. Media Contact: Seffrah Orlando [email protected] 562-508-6781 Seffrah Orlando SCAN Group Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Healthcare Industry Today do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
SCAN Health Plan expands to Oregon via senior living partnership. By Salsabila Hartanti October 13, 2026 SCAN Health Plan is expanding into Oregon through a partnership with The Springs Living, a senior living operator in the Pacific Northwest. The expansion covers Clackamas and Washington counties, with co-branded products launching on January 1, 2027. Their initial work will focus on The Springs Living communities in the Portland metropolitan area. The partners aim to connect residents' healthcare more closely with the support they receive where they live. They plan to coordinate among the health plan, care providers, and community staff so changes in residents' needs can be recognized earlier. "The future of healthcare for older adults should not be defined by the walls of a doctor's office," said Dr. Sachin Jain, CEO of SCAN Group and SCAN Health Plan. The Springs Living operates independent living, assisted living, and memory care communities. Founder and CEO Fee Stubblefield said the partnership is intended to bring healthcare to residents where they live and help prevent avoidable emergency department visits. This expansion follows SCAN's entry into Washington for 2026 and its recent collaboration with Costco to develop products for older adults. SCAN currently serves nearly 460,000 Medicare Advantage members across six states, focusing on individuals with complex needs through institutional special needs plans. Other insurers have pursued similar initiatives. Humana and Longevity Health, for example, partnered on Medicare special needs plans for residents of skilled nursing and senior living facilities.
'The disadvantage plan is all about denial': Clark Howard slams Costco's Medicare plans as growth slows to 3.8%. Clark Howard, one of Costco's loudest champions, is now warning members to think twice before trusting the warehouse club with their Medicare coverage. The stakes could not be higher: pick the wrong plan at 65 and a single hospital stay... This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. "Costco. Do you know what you're doing here? You know who you're messing around with?" Consumer advocate Clark Howard, usually one of the warehouse club's biggest fans, said that on his show on October 5. He was responding to SCAN Costco Medicare Advantage. Costco (NASDAQ:COST | COST Price Prediction) and the nonprofit insurance company SCAN Health Plan launched this HMO on October 1. Coverage starts January 1, 2027, in 17 California counties and two Nevada counties. Howard called it "an experiment" and added, "fortunately I think it's only in two states." He calls these products "disadvantage plans" and says that when patients need care most, "the disadvantage plan is all about denial." He also pointed to "new data about the games that advantage plans play, not caring if they cost your health or your life to save them money." If you choose wrong at 65, one hospital stay can cost thousands of extra dollars. In most states, you may lose the chance to switch back. Costco is selling Medicare to members who are Aging into it. On September 28, Jim Cramer noted that Costco ended fiscal 2026 with 84.1 million members, up 4%, which was below expectations. He called that "a real problem." Ten days earlier, he said the club is "having problems getting younger people to sign up for membership." On the earnings call, Chief Financial Officer Gary Millerchip called the slowdown "a normalization" as younger members who signed up online move through renewals. Costco's most loyal members are reaching Medicare age, and the company now has a Medicare product to sell them. Shares trade near $921. That's up about 1% over the past year, following a 627% gain over ten years. Membership fee income still grew 7% to $1.85 billion last quarter, so the Medicare plans expand a services business that is still growing. Now available: The Definitive Guide to Retirement Income. Many successful investors eventually reach the same moment. The saving is done, the portfolio is built, and the question quietly changes from how much can I grow this to how much can I take out? Get that second question wrong and decades of good investing can come apart in a handful of years. That is exactly what The Definitive Guide to Retirement Income helps answer. It covers what your retirement could actually cost, which income sources are worth using, and the withdrawal math that decides whether the money lasts. It is free today from Fisher Investments. Read More Here" Prior authorization data backs up Howard's warning. Howard has this one right. Medicare Advantage plans use prior authorization: the insurance company has to approve many treatments before you can get them. Original Medicare rarely requires that. KFF figures for 2024 show insurance company denied 8% of Medicare Advantage prior authorization requests. Patients appealed just 12% of those denials, and 81% of the appeals won. So most denials get reversed when someone pushes back, yet very few people push back. The plan keeps the savings every time a patient gives up. Every Advantage plan caps what you pay for in-network care. The National Council on Aging puts the 2026 federal ceiling at $9,250. With Original Medicare plus a Medigap Plan G policy, the most you owe for covered care is the $283 Part B deductible. This cap is set very high. One bad health year changes which plan wins. Everyone pays the 2026 Part B premium of $203 a month. For this example, assume Plan G costs $180 a month. | Scenario | $0-Premium Advantage Plan | Original Medicare + Plan G | | Healthy year (example: $500 in copays) | $2,935 | $4,878 | | Bad year (you hit the cap) | $11,685 | $4,878 | In a healthy year, the Advantage plan comes out $1,943 ahead. In a year with a cancer diagnosis or a hip replacement, it costs you $6,807 more. Original Medicare also needs a separate Part D drug plan, which adds to that side's cost. The bigger problem is getting out. When you first enroll in Part B, you get a six-month window to buy Medigap, and insurance company must accept you. After that window closes, insurance company in most states can turn you down or charge more because of your health. If you pick Advantage now and get sick at 72, Plan G may be out of reach just when you need it (we mapped out this and the other surcharges and coverage gaps retirees run into in a free Medicare guide). Run these numbers before picking a costco-branded plan. * Get Plan G quotes for your age and ZIP code using Medicare.gov's plan finder. Add a year of Part B premiums and the deductible. The total is your worst-case year on Original Medicare. * Look up the out-of-pocket maximum in the Summary of Benefits for any Advantage plan you're considering, including SCAN Costco's, and add Part B premiums. The difference from step one is what a bad year would cost you. * Make sure your doctors, specialists and nearest hospital are in the HMO network. HMOs generally don't cover out-of-network care except in emergencies. * Find out whether your state lets you switch Medigap policies later without a health review. If it doesn't, treat the choice you make at 65 as close to permanent and plan for your worst year. Expect Costco and SCAN to market the plan to members during open enrollment. Run your worst-year numbers before you sign up. Released: The Definitive Guide to Retirement Income. (Sponsor) Most people spend their entire working lives focusing on one thing: growing a pile of money. Then they retire and discover the skill they actually need is close to the opposite. Turning that pile into steady income, year after year, through good markets and bad, without ever running out. It may be the least discussed and most consequential transition in personal finance, and plenty of otherwise careful investors walk into it with no real plan. That is exactly what The Definitive Guide to Retirement Income helps answer. It is a free guide from Fisher Investments covering what your retirement will really cost, where the cash flow should come from, and how much you can safely withdraw each year. Learn more here. Learn More Here" Disclaimer: Investing in securities involves a risk of loss. Past performance is never a guarantee of future returns. Investing in foreign stock markets involves additional risks, such as the risk of currency fluctuations. Guides are provided by Fisher Investments. The publisher may be compensated when readers request a guide. Jake FitzGerald Jake has been been working in financial media for almost 15 years. He focuses on all things personal finance for 24/7 Wall St. with high hopes to educate and entertain. Most recently, Jake spent 12 years working various roles at The Motley Fool. He started copy editing fool.com content, worked on premium and marketing campaigns, and helped launch The Ascent, a personal finance brand. His work has been featured on platforms like MSN, Yahoo Finance, USA Today, and more. He's written about credit cards, social security, ETFs, savings accounts, and just about anything else you can imagine when thinking about money. Jake love to cook, play golf, and tell people he's never had a cavity. (It's true!)
What's new in 2027: more choices, more benefits and more ways to get care. Whether you're exploring Medicare Advantage or already a SCAN member, there's a lot to look forward to in 2027. From new plans and partnerships to expanded service areas and benefits, SCAN is bringing more choices and more ways to get the care and support that fit your life. October 1, 2026 If you're looking for a Medicare Advantage plan, you've got a lot of options. But in 2027, SCAN Health Plan continues to do what SCAN Health Plan has always done: move forward with older adults at the center. SCAN is expanding into new communities across California, Texas and Oregon, bringing its nonprofit approach to even more older adults. New for 2027, SCAN is adding Sonoma County in California, Chambers and Liberty counties in Texas, and entering Oregon with plans in Clackamas and Washington counties. And SCAN Health Plan is growing in more ways than one. New and expanded partnerships with Costco, Walmart, Seoul Medical Group, CareMore, Sutter Health and The Springs Living are creating more ways for older adults to find a plan that fits their needs and connects them with care they know and trust. There's more to explore, too - from new Medicare Advantage plans and expanded benefits to more flexible ways to use everyday allowances and get rewarded for healthy choices. Whether you're new to SCAN or already a member, there's a lot to look forward to in 2027. New plans. New SCAN + Costco plans. Its partnership with Costco is growing, with new co-branded Medicare Advantage plans available in 19 counties across California and Nevada. Designed around simplicity, value and convenience, Costco plans feature $0-to-low monthly premiums, $0 PCP visits and $0 Tier 1 and Tier 2 drug copays. Members also have access to a pharmacy network designed for Costco plans, with Costco and independent pharmacies as preferred pharmacies. Plus, FlexEssentials allowances for eligible over-the-counter items and healthy foods, vision and hearing can be used at Costco. Benefits vary by market and plan. New SCAN + Walmart plans. SCAN is teaming up with Walmart to bring new Medicare Advantage plans to 9 counties across Arizona and Texas, including an HMO and a chronic condition special needs plan (C-SNP). Plans are designed around affordability and convenience, with benefits such as allowances for healthy foods and over-the-counter items, vision and dental care, plus transportation to Walmart preferred pharmacies. Benefits vary by market and plan. More plans built around the care you trust. SCAN is expanding its provider-specific offerings with new plans developed with Seoul Medical Group and CareMore in Los Angeles and Orange counties, giving members more opportunities to choose plans built around trusted local providers. New SCAN Baekse (HMO) and SCAN Ansim Care (HMO C-SNP) plans combine access to Seoul Medical Group with culturally and clinically competent care, in-language support and supplemental benefits designed around members' needs. SCAN Ansim Care is specifically designed for people with diabetes and certain cardiovascular conditions. The new CareMore offering provides access to an integrated model of care, including dedicated Care Centers designed to support everyday health needs as well as more complex, long-term conditions. A plan designed for LGBTQ+ older adults. SCAN Inclusive offers a redesigned approach developed specifically for LGBTQ+ older adults. In partnership with Included LGBTQ+ Health, members have access to dedicated care navigation, affirming-care support, peer resources and other services designed around the needs of the LGBTQ+ community. New options for older adults in Oregon. SCAN is entering Oregon with Springs Advantage and Springs Together, institutional special needs plans offered in partnership with The Springs Living in Clackamas and Washington counties. New benefits. More ways to use your FlexEssentials allowance. For 2027, FlexEssentials gives members on select plans more ways to use their allowances for everyday health needs. Depending on the plan and eligibility, allowances may cover over-the-counter items, healthy foods, vision, hearing, fitness, herbal supplements, utilities and weight management. Members in SCAN Baekse and SCAN Ansim Care can use FlexEssentials for an expanded range of eligible needs, including OTC items, fitness, dental, vision, hearing and healthy foods. Benefits built around Costco and Walmart. New Costco and Walmart plans bring added convenience to everyday benefits. Costco members can use their FlexEssentials card for eligible OTC and healthy food, vision and hearing expenses, while Walmart plans include eligible OTC and healthy food and vision expenses. Select plans also include transportation to Costco or Walmart preferred pharmacies, making it easier to see their vision providers at Costco/Walmart or hearing providers at Costco. More support for healthy weight management. Members of SCAN Inspired can use their FlexEssentials benefit for eligible weight-management programs, in addition to OTC items. More personalized support for LGBTQ+ members. SCAN Inclusive offers dedicated care navigation to help LGBTQ+ older adults access affirming care, lifestyle support, peer groups, resources and advocacy. Select eligible members can also receive approved non-medical transportation and up to $200 toward legal-document expenses. More help for caregivers and everyday needs. SCAN Ansim Care includes up to 80 hours of in-home care (caregiver support) designed to provide additional help beyond traditional medical care. Get rewarded for healthy choices. With Health Action Rewards, members on select plans can earn rewards for taking steps to stay healthy - from getting an Annual Wellness Visit and recommended vaccines to completing preventive care and staying physically active. Rewards can be used for eligible items such as healthy foods, OTC products, personal care and fitness items. Depending on the plan, members have different opportunities to earn healthy rewards. Costco members can earn up to $130 per year, while select Walmart, Allied, Connections, Connections at Home, and other eligible plans offer up to $125 per year. DaVita plan members can earn $75-$100 per month, depending on the plan. More support to help you stay independent at home. Depending on the plan and eligibility, at-home support through The Helper Bees may include help with daily activities, companionship, respite care for family caregivers, home-delivered meals, home safety assessments and services or products designed to make the home safer and more comfortable. New locations. More places to choose SCAN SCAN is growing again in 2027, adding five new counties to its service area: Sonoma County, California; Chambers County, Texas; and Liberty County, Texas. The Oregon expansion marks a new state for SCAN, with institutional special needs plans available in Clackamas and Washington counties. SCAN is also expanding existing partnerships within its current footprint. Sutter Health grows into additional Northern California markets, including San Francisco, San Mateo, Santa Clara and Sonoma counties.
SCAN Health Plan, a leading not-for-profit Medicare Advantage plan serving nearly 460,000 members, has appointed Dr Gabriel Waterman as Chief Clinical Officer. In this role, Waterman will advance SCAN's clinical strategy and shift the organisation towards greater ownership of clinical outcomes for members. One of Waterman's initial priorities is ensuring every SCAN member has an upcoming appointment with a primary care provider. He will oversee clinical programs, the Clinical Center of Excellence, and the deployment of SCAN's physicians, nurse practitioners, and clinical pharmacists to support high-risk members. Waterman previously led SCAN Embrace, the organisation's Institutional Special Needs Plan, now the largest in California and Arizona. He brings experience from CareMore Health and holds medical and business degrees from the University of Southern California.