Groundworks

Foundation repair, waterproofing, and crawl spaces

Human Resources Operations Specialist

HR Operations & Coordination +1Posted on Nov 13

Full-time

About the Job

Requirements

A bachelor's degree in Human Resources, Business Administration, or a related field is required.
Zero to one years of human resources experience is required; experience in a specialist capacity is preferred.
Knowledge of federal, state, and local employment laws and regulations is required.
Proficiency in Excel, Microsoft Office Suite, and other data management tools is required.
A high level of professionalism, discretion, and confidentiality is required.
Strong interpersonal and communication skills to build relationships across all organizational levels are required.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment are required.
The role requires the ability to sit, stand, and walk for extended periods; occasionally lift and move objects up to 15 pounds; and use standard office equipment. Reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Serve as a member of the centralized Groundworks HR Operations Center of Excellence team, delivering HR services and employee relations support.
Support HR Generalists by providing guidance on employee relations matters, performance management, investigations, and corrective action.
Support HR Generalists in conducting employee relations investigations and preparing detailed documentation.
Collaborate with the immediate HR team, Division HR Business Partners, Payroll, Benefits, Talent Acquisition, and Legal.
Use Workday to process HR transactions, including employee data changes, position management, and onboarding workflows.
Support compliance audits and maintain required employment documentation.
Ensure compliance with multi-state employment laws, company policies, and regulatory requirements.
Ensure the accuracy and timeliness of HRIS transactions while maintaining data integrity.
Prepare HR reports and provide insights and trends to drive business objectives.
Create and update Standard Operating Procedures and job aids to align with business and HR processes, ensuring documentation is clear, accessible, and promotes operational efficiency.
Collaborate on initiatives to build a positive workplace culture and enhance internal communication.
Guide and support managers and employees through performance appraisal processes.
Assist in developing and implementing action plans based on engagement survey results.
Perform other duties as assigned.
Work onsite at either the Virginia Beach, Virginia or Irving, Texas corporate office, with up to one remote day per week and occasional travel to field locations up to 10% of the time.

Desired Qualifications

A background in field support is preferred.
Experience handling employee relations matters and conducting investigations is preferred.
Experience coaching leaders is preferred.
Proficiency in Workday HRIS, including transaction processing and reporting, is preferred.
An HR certification such as SHRM-CP or PHR is a plus.

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.

But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

Serve as member of the Groundworks HR Operations Center of Excellence as a part of a centralized team to deliver best-in-class HR services and Employee Relations.

Employee Relations

Support HR Generalists in providing guidance on employee relations matters, performance management, investigations, and corrective action.
Support HR Generalists to conduct Employee Relations investigations with detailed documentation.

HR Systems, Engagement, and Reporting

Collaborate within immediate HR team, with Division HR Business Partners, and cross-functionally with Payroll, Benefits, Talent Acquisition, and Legal.
Leverage Workday to process HR transactions, including employee data changes, position management and onboarding workflows.
Support compliance audits and maintain required employment documentation.
Ensure compliance with multi-state employment laws, company policies, and regulatory requirements.
Ensure accuracy and timeliness of HRIS transactions while maintaining data integrity.
Prepare HR reports and provide insights and trends to drive business objectives.

General Duties

Create and update Standard Operating Procedures (SOPs) and job aids to align with business and HR processes. Ensure documentation is clear, accessible, and promotes operational efficiency.
Collaborate on initiatives to build a positive workplace culture and enhance internal communication.
Guide and support managers and employees through performance appraisal processes.
Assist in developing and implementing action plans based on engagement survey results.
Other duties as assigned.

Qualifications

Required

Bachelor’s degree in Human Resources, Business Administration, or related field.
0-1 years of HR experience, preferably in a specialist capacity. Preferred background in Field support.
Knowledge of federal, state, and local employment laws and regulations.
Proficiency in Excel, Microsoft Office Suite and other data management tools.
High level of professionalism, discretion, and confidentiality
Exceptional interpersonal and communication skills with the ability to build strong relationships across all levels of the organization.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Preferred

Experience handling employee relations matters and conducting investigations is preferred.
Experience in coaching leaders.
Proficiency in Workday HRIS, including transaction processing and reporting is preferred.
Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Working Conditions

This role sits onsite in either of our corporate offices, located in Virginia Beach, VA or Irving, TX, with occasional travel to field locations as needed up to 10% of the time. This role may be allowed up to one (1) remote day per week.
The compensation range for this role is $50,000-$70,000. Salary is based on experience.
Ability to sit, stand, and walk for extended periods during the workday. Ability to occasionally lift and move objects weighing up to 15 pounds. Manual dexterity to operate standard office equipment such as a keyboard, mouse, phone, and copier. Visual and auditory ability to read and interpret information and communicate effectively with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Provide

Competitive Pay
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture

The anticipated salary range is the expected hiring range for this role in Texas is $46,170.19 - $61,560.25. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.

About the Company

Groundworks

Foundation repair, waterproofing, and crawl spaces

Groundworks provides residential foundation repair, basement waterproofing, concrete lifting, and crawl space encapsulation services through a network of local offices across the United States. The company works directly with homeowners, offering free inspections to diagnose issues and provide estimates for its patented repair solutions, and then completes the home improvement projects for a fee. Unlike many contractors that operate locally without standardized processes, Groundworks' model centers on a nationwide network delivering consistent, direct-to-consumer service on home repairs. The company’s goal is to help homeowners fix structural and moisture problems to protect their properties and improve long-term durability.

Company size: 1,001-5,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: Not listed
Headquarters: Virginia Beach, VA
Founded: 1993

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