Manager, TRM Risk and Governance

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute

Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.  

Role Description

TRM is seeking a Manager-level associate with a risk and process management background. The individual will partner with innovative and passionate stakeholders across TRM, to enhance risk governance, controls, processes, and assurance practices, while implementing strategic and transformative change.

This opportunity provides for significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization. Strong risk management, process engineering and management skills, attention to detail, and the ability to adapt in a dynamic customer focused environment are essential to succeeding in this role. 

Specific responsibilities include, but are not limited to:

• Providing Internal TRM partners guidance on TRM Governance processes and practices 

• Managing TRM Governance process improvement initiatives and projects to completion

• Crafting materials and effectively communicating change across the organization

• Designing and implementing solutions, leveraging technology to enhance TRM processes

• Provide governance and process management over issues to ensure timely closure and compliance with ERM requirements 

Desired Skills:

• Self-starter with a background in risk management, compliance, or process engineering

• Willing to learn, adapts easily to change, and confident with diverse thinking

• Understanding of COF risk frameworks, activities, and the three lines of defense

• Ability to organize, prioritize, and manage multiple projects and deliverables

• Strong judgement, curiosity, and proactive problem solving skills 

• Ability to design effective, efficient, repeatable, and compliant processes

• Customer and results focused competencies

• Effective verbal/written communication skills 

• Aptitude for synthesizing complex issues into a clear and concise summary

• Keen attention to detail

• Ability to establish credibility, trust, and support within all levels of the organization

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years of experience in risk management, compliance, or process management at a financial institution or consultancy firm

Preferred Qualifications:

• Bachelor’s degree

• 5+ years of experience in a second-line or oversight role at a financial institution or regulatory agency, to include the development and oversight of risk management frameworks and processes

• Ability to manage multiple projects while maintaining superior results

• Independent, execution oriented problem-solver with ability to navigate ambiguity

• Ability to work cross-functionally, individually, or to lead work among a team

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $146,100 - $166,700 for Risk ManagerRichmond, VA: $132,800 - $151,600 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).