Digital & Tech Associate Manager

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That’s right… Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we don’t plan to stop there. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries. We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days – just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.
 

Is this you? 
 

• 4-6 years of tech implementation experience, preferably in QSR and digital technologies
• Proficient in POS & BOH systems (preferably 3S checkout or other QSR vendors)
• Fluent in English or Spanish is a must

• Leadership skills such as achieving results through others, engaging and empowering others, coaching for performance and working cross functionally 

  Work-Hard, Play-Hard:  
   

• Hybrid work schedule and year-round flex day Friday Note: Remote/hybrid expectations will be discussed during the kickoff meeting with your Talent Advisor & HRBP. 
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash.
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Tuition reimbursement and education benefits 
• Generous parental leave for all new parents and adoption assistance program  
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care 
• Discounts, free food, swag and… honestly, too many good benefits to name

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs
 

About the Job: 
  
The Digital & Tech (D&T)Associate Manager is responsible for driving business growth through digital innovations and store technology strategies. With this role, you’ll grow your business and technical expertise, be able to work with global technologies along with franchisees, partners and multinational leaders. The D&T Associate Manager reports directly to the LA&C D&T Director with support from the Brazil Market Lead.

The Day-to-Day: 

• Implement & maintain digital platforms such as e-commerce, mobile app, kiosks, payment systems, loyalty programs and CRM.
• Responsible for centralized menu configurations, LTO testing & programming for POS, delivery aggregators and other digital channels.
• Serve as escalation point for store support and be the technical leader for new store openings and relocations.
• Assist with vendor management, including contracts, SLAs compliance, payments and assets management.
• Help generate sales, digital and operational reports to help track and manage business performance
• In charge of implementing tech/ops standards at the stores (PoS, Kitchen monitors, Inventory, labor, etc)