Full-Time

Sr. Technical Recruiter

Confirmed live in the last 24 hours

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Enterprise Software
AI & Machine Learning

Compensation Overview

CA$54 - CA$67Hourly

Senior, Expert

Vancouver, BC, Canada

This is a 6-month hybrid contract with immediate joining in Vancouver, Canada.

Category
Technical Recruiting
People & HR
Requirements
  • BA/BS degree or equivalent practical experience
  • 8+ years of recruiting experience in the areas of Engineering, Product and Design for a high growth technology company.
  • Experience recruiting for different regions: NAM (must), EMEA & LATAM (nice to have)
  • Previous experience working in a SaaS company
  • Experience partnering and influencing senior hiring managers and executives throughout the recruiting cycle
  • Excellent verbal and written communication skills with an emphasis on tact and diplomacy
  • A track record of demonstrating a strong work ethic, integrity, and personal accountability
  • Experience closing candidates and negotiating complex compensation packages
  • Fluency in English (must)
  • Experience working with Greenhouse is a plus
  • Tools and Platforms: Greenhouse ATS, Linkedin Recruiter, Hired, Crosschq, G-Suite
Responsibilities
  • Manage full-cycle recruiting process ensuring a seamless, uniform, and incredibly positive candidate experience for NAM.
  • Become a strong talent advisor by developing deep relationships with candidates, hiring managers and teams.
  • Innovate on ways to build a talent pipeline, identify creative sourcing techniques and recruit in a variety of venues to build balanced and inclusive teams.
  • A champion for candidate and hiring manager experience focused on a high touch, warm, engaging, and meaningful connections during the recruitment journey.
  • Source, screen, coordinate and assess talent that leads to offers, negotiation, and closing.
  • Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
  • Accelerate candidate engagement and improve candidate experience throughout the entire hiring process with consistent high-touch communication.
  • Identify innovative and creative sourcing techniques that yield strong results.

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. The platform allows businesses to analyze conversations and improve interactions with customers. Dialpad stands out from competitors with its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team. The company's goal is to use AI to improve customer service and sales processes for a wide range of clients.

Company Stage

Late Stage VC

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

9%

1 year growth

15%

2 year growth

28%
Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's acquisition of Surfboard enhances its workforce management capabilities.
  • Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's market credibility.
  • The launch of Dialpad Support showcases its commitment to improving customer service efficiency.

What critics are saying

  • Emerging AI-driven platforms may challenge Dialpad's market position with competitive features.
  • Integration challenges from the Surfboard acquisition could disrupt operations.
  • Rapid AI advancements may outpace Dialpad's innovation, risking product obsolescence.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis, enhancing communication efficiency.
  • The platform integrates voice, video, and messaging in a single, secure solution.
  • Dialpad's continuous innovation outpaces many competitors in AI-driven communication.

Help us improve and share your feedback! Did you find this helpful?