Full-Time

Sr. Technical Recruiter

Posted on 11/29/2024

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Enterprise Software
AI & Machine Learning

Compensation Overview

CA$54 - CA$67Hourly

Senior

Vancouver, BC, Canada

This is a 6-month hybrid contract with immediate joining in Vancouver, Canada.

Category
Technical Recruiting
People & HR
Requirements
  • BA/BS degree or equivalent practical experience
  • 8+ years of recruiting experience in the areas of Engineering, Product and Design for a high growth technology company.
  • Experience recruiting for different regions: NAM (must), EMEA & LATAM (nice to have)
  • Previous experience working in a SaaS company
  • Experience partnering and influencing senior hiring managers and executives throughout the recruiting cycle
  • Excellent verbal and written communication skills with an emphasis on tact and diplomacy
  • A track record of demonstrating a strong work ethic, integrity, and personal accountability
  • Experience closing candidates and negotiating complex compensation packages
  • Fluency in English (must)
  • Experience working with Greenhouse is a plus
  • Tools and Platforms: Greenhouse ATS, Linkedin Recruiter, Hired, Crosschq, G-Suite
Responsibilities
  • Manage full-cycle recruiting process ensuring a seamless, uniform, and incredibly positive candidate experience for NAM.
  • Become a strong talent advisor by developing deep relationships with candidates, hiring managers and teams.
  • Innovate on ways to build a talent pipeline, identify creative sourcing techniques and recruit in a variety of venues to build balanced and inclusive teams.
  • A champion for candidate and hiring manager experience focused on a high touch, warm, engaging, and meaningful connections during the recruitment journey.
  • Source, screen, coordinate and assess talent that leads to offers, negotiation, and closing.
  • Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
  • Accelerate candidate engagement and improve candidate experience throughout the entire hiring process with consistent high-touch communication.
  • Identify innovative and creative sourcing techniques that yield strong results.

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. This platform helps businesses understand and improve their interactions with customers. Dialpad stands out from competitors by rapidly releasing new features and forming partnerships, such as with the Sacramento Kings, to support community initiatives. The company's goal is to leverage AI technology to improve communication and collaboration for clients of all sizes.

Company Stage

N/A

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

9%

1 year growth

15%

2 year growth

28%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition by G2 in multiple categories underscores Dialpad's leadership and reliability in the AI-powered communication space.
  • The company's robust partner ecosystem and significant year-over-year growth in new logo channel bookings highlight its strong market position and growth potential.
  • Dialpad's community impact programs, like The Huddle Lab, demonstrate a commitment to social responsibility and community engagement.

What critics are saying

  • The highly competitive VoIP and AI markets require Dialpad to continuously innovate to maintain its edge.
  • Dependence on strategic partnerships means that any disruption in these relationships could impact Dialpad's market reach and growth.

What makes Dialpad unique

  • Dialpad's AI-powered platform offers real-time transcription, sentiment analysis, and live coaching, setting it apart from traditional communication tools.
  • The company's continuous product innovation and rapid feature releases provide a competitive edge in the fast-evolving AI market.
  • Dialpad's strong focus on strategic partnerships, such as with Google Cloud and T-Mobile, enhances its market reach and credibility.

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