Qualitative Researcher

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS's Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.   

What You’ll Do 

• Understand key client business questions and how they will be addressed through qualitative MR.
• Develop foundational understanding of qualitative market research methods and techniques.
• Support development of qualitative research discussion guides and stimuli
• Learn foundational skills in moderation.
• Moderate qualitative market research (IDIs, TDIs and focus groups) 
• Employ basic market research techniques to build rapport with respondents, facilitate engaging.

• conversions and uncover insights.
• Leverage technology during the interview process (scheduling, recording, note taking, sharing stimuli).
• Support development of deliverables including interview summaries and presentations as an 
• outcome of interviews conducted.
• Provide support on project fielding set-up, timeline planning, recruitment vendor management.
• and scheduling
• Collaborate with project teams as a team member as needed.

What You’ll Bring

• Bachelor’s degree with Social Sciences, Life Science, or Marketing focus (Psychology, 
• Sociology, Anthropology, Economics, Biology, etc.).
• Advanced degree in any discipline, with a concentration in marketing research or marketing 
• preferred, and a strong academic record of analytic work. Alternately, candidates may possess an 
• MBA or PhD in marketing, decision sciences, biology, psychology, or related discipline with a 
• business application.
• Computer fluency with MSOffice (Word, PowerPoint, Excel) and Outlook.
• Strong attention to detail.
• Analytic problem-solving skills.
• Excellent written and verbal communication skills.
• Self-motivation.

• Organization & planning skills.
• Strong work ethic.<span styl

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in Japan, visit ZS Japan office locations | Where we work | ZS.            

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working.  A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed.  Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com