Head of Multi-Asset and Adviser Solutions Technology Product Management

Vanguard

Head of Multi-Asset & Adviser Solutions Product Management

London (Hybrid working, Tues-Thursday in office)

Role Purpose

The Head of Multi-Asset and Adviser Solutions (MAAS) Product Management is a senior leadership role responsible for defining and delivering the technology, digital, data and analytics strategy (from a Product Management perspective) that enables the growth and success of Vanguard's MAAS business – in partnership with Technology.

This role sits at the intersection of business strategy, investment solutions and technology leadership. It translates commercial, client and investment priorities into scalable technology capabilities, data-driven decision making and measurable business outcomes. The role is accountable for ensuring technology acts as a strategic enabler of growth, innovation and operational excellence across the MAAS business.

Key Responsibilities

Technology Strategy and Business Leadership

• Partner with the Head of Multi-Asset and Adviser Solutions (MAAS) and the wider leadership team to define and execute the technology vision supporting business, proposition and client objectives.
• Shape the long-term technology, data, analytics and artificial intelligence (AI) strategy for MAAS from a Product Management perspective – working in tandem with Technology.
• Identify opportunities where digital capabilities, analytics and AI can drive growth, improve client outcomes and increase scalability across:
  • Model Portfolio Services (MPS)
  • Portfolio Consulting and Analytics
  • Client and adviser insights
  • Business intelligence, flow monitoring and pipeline analytics
• Represent Product throughout strategic planning and business leadership activities.
• Bring structured client, adviser, product and market intelligence into strategic decision making.

MAAS Product / Portfolio Delivery

• Own the MAAS strategic and product roadmap that informs the technology roadmap and ensure the successful delivery of strategic initiatives and technology investments.
• Lead the development and evolution of the roadmap of enablement capabilities supporting investment solutions, portfolio analytics and client insight generation.
• Work across Vanguard's technology organisation to ensure delivery against agreed priorities, timelines and quality standards.
• Maintain an integrated technology portfolio across Multi-Asset Solutions, Model Portfolio Services (MPS) and Portfolio Consulting and Analytics capabilities.
• Evaluate, hand-in-hand with Technology, emerging technologies and identify opportunities to improve efficiency, insight generation, scalability and business effectiveness.
• Champion the adoption of AI-enabled tools, automation and advanced analytics across the organisation.

Digital Product and Platform Leadership

• Establish product management standards and operating frameworks across MAAS technology, digital and analytics teams.
• Oversee the MAAS digital product portfolio, ensuring teams remain focused on the highest-value business opportunities.
• Approve product strategies, roadmaps, business cases and success measures.
• Partner closely with Technology, Data, Risk and Compliance teams to ensure solutions are secure, well governed and scalable.
• Drive decisions relating to the investment, scaling, consolidation or retirement of technology capabilities and products.

Data, Analytics and Strategic Intelligence

• Define and execute MAAS's data and analytics strategy – in alignment with the Global Enterprise strategy.
• Lead the development of management information, business intelligence and advanced analytics capabilities that support business growth and decision making.
• Deliver actionable insights across areas including:
  • Adviser and client intelligence
  • Peer analysis and benchmarking
  • Sales and asset flow analytics
  • Pipeline management and forecasting
  • Portfolio analytics and investment insights
• Evolve the function from retrospective reporting to predictive and forward-looking decision support.
• Ensure appropriate governance, quality standards and executive-level communication of analytical outputs.

People Leadership and Stakeholder Management

• Build, lead and develop a high-performing product digital and analytics organisation.
• Create a culture of innovation, accountability and continuous improvement.
• Establish clear operating disciplines, objectives and performance standards.
• Partner with senior leaders across Investments, Technology, Data, Risk and Compliance to align priorities and successfully deliver strategic outcomes.
• Develop strong relationships across Vanguard to ensure technology capabilities support the firm's long-term objectives.

Experience

Required

• Significant senior technology leadership experience within asset management, wealth management or broader financial services.
• Experience leading software engineering, product management, data, analytics or technology delivery organisations.
• Proven track record of developing and executing technology strategies aligned to business objectives.
• Experience delivering complex digital, data, analytics or investment technology programmes.
• Strong stakeholder management and influencing skills, with the ability to engage effectively at executive level.
• Strong understanding of software development lifecycle, agile delivery methodologies and cloud-based technology platforms.
• Undergraduate degree or equivalent combination of education and relevant experience.

Preferred

• Experience supporting multi-asset investing, portfolio construction, adviser solutions, platform businesses or model portfolio services.
• Understanding of investment products, asset allocation and adviser servicing models.
• Experience delivering data, analytics, artificial intelligence and digital product capabilities.
• Graduate degree preferred.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.